Author Topic: Remote backup will not connect (Read 3542 times)

chuckmg · « **on:** January 16, 2009, 05:43:49 PM »

I am using Mozy Backup service. It cannot make a connection to my machine while AVAST is ennabled. If I disable avast, there is no problem. How do I tell avast to not prevent the connection?

Chuck

Lisandro · « **Reply #1 on:** January 16, 2009, 06:31:51 PM »

No, sure it's not. I'm using Mozy too.
Which is your firewall? Is ashWebSv.exe (avast WebShield) allowed to connect?

chuckmg · « **Reply #2 on:** January 16, 2009, 11:23:29 PM »

In the Resident Protection dialog box, the Last Scanned: was WebSv.exe??? Don't appreciate what this means?

Chuck

Lisandro · « **Reply #3 on:** January 17, 2009, 01:00:35 AM »

Quote from: chuckmg on January 16, 2009, 11:23:29 PM

In the Resident Protection dialog box, the Last Scanned: was WebSv.exe??? Don't appreciate what this means?

Chuck

ashWebSv.exe is the avast WebShield...
Are you sure it isn't a typo in your writings?

chuckmg · « **Reply #4 on:** January 18, 2009, 01:19:14 AM »

Yesterday I paused the Web Shield and tried an manual Mozy backup. It was fine.

Left the Web Shield paused overnight. The regular Mozy backup failed again!!

Any more thoughts?

Chuck

Lisandro · « **Reply #5 on:** January 18, 2009, 01:51:02 AM »

Check Mozy logs.
Also, try to ask for Mozy support, it's quite good too.

Author Topic: Remote backup will not connect (Read 3542 times)

chuckmg

Remote backup will not connect

Lisandro

Re: Remote backup will not connect

chuckmg

Re: Remote backup will not connect

Lisandro

Re: Remote backup will not connect

chuckmg

Re: Remote backup will not connect

Lisandro

Re: Remote backup will not connect