Author Topic: Avast and Outlook Express  (Read 6143 times)

0 Members and 1 Guest are viewing this topic.

Offline wallmg

  • Newbie
  • *
  • Posts: 9
Avast and Outlook Express
« on: January 20, 2009, 01:57:04 AM »
How do you set up Avast to work with Outlook Express, or is it automatic? I see others here have asked about compatibility, and have learned that it is compatible, but how do you configure it that way. It's default is MS Outlook, not Outlook Express. And if you use Internet Mail, how do you have that scan both Hotmail and Outlook Express?

Mark

Offline alanrf

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 3866
  • Just an avast user
Re: Avast and Outlook Express
« Reply #1 on: January 20, 2009, 02:43:30 AM »
There are two different providers in avast that relate to your question.

There is the avast Outlook/Exchange provider that works only with Microsoft Outlook.

All other POP/SMTP email clients including Outlook Express (which is just another run of the mill email client) are scanned by the avast Internet Mail provider (the setup is automatic in modern operating systems like Windows 2000, Windows XP and Vista).  avast does not know or care which email client you use since it works by detecting the activity of the email client when it reads or sends email.  Every POP/SMTP email client has to follows the very strict rules of the POP/SMTP protocols and every one of them has to work the same way to receive or send mail.

However, the avast Internet Mail provider can only scan email connections that are not secured.  So that means POP port 110 and SMTP port 25 which are the recognized standard defaults.  Mail connections that are secured are intended to be just that - secured from scanning - and avast cannot scan those connections (a good example being those for GMail). 
   
Hotmail is a special case.  Since you are in the US then (as of the date of this posting) you must either be paying for your Hotmail account if you are able to use POP/SMTP servers for Hotmail or you must be using a very old Hotmail account that is "WebDav enabled" and set up in OE as a "http" account.   If the latter then Microsoft breaks the rules since the mail is received and sent via the WebDav protocol (which is under a delayed sentence of death from MS).  This is not a standard email protocol and it cannot be scanned by avast. 

When MS executes the promised demise of WebDav you will not be able to use Hotmail with OE any longer as a "http" account and the "preferred" mail client that will work with Hotmail will be Windows Live Mail (the replacement for OE).  avast will not be able to scan Hotmail there since it is accessed by the new proprietary MS protocol DeltaSync - the replacement for WebDav.

However, Hotmail is now rolling out (again) free POP/SMTP servers for Hotmail by country (many countries have the free servers as of this month) and the US is currently scheduled to have free POP/SMTP service for Hotmail - that will work with Outlook Express - in February.  The connections to the free Hotmail servers are required to be secured connections.

With the current release of avast if you wish to scan email received or sent on secured connections then you must use a free third party program (STunnel) that manages the secure connections on your computer and safely passes the email - again - inside your system to your mail client so that avast can scan it.  In avast release 5, expected in the first half of this year, avast reports that the management of secure email connections will be managed directly by avast.

When you access or send email via a web browser then the mail is not scanned by the avast providers mentioned above.  As with all Web activity the Webshield is scanning the traffic flow there.
« Last Edit: January 20, 2009, 02:45:35 AM by alanrf »

Offline Vladimyr

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1639
  • Super(massive black hole) Poster
Re: Avast and Outlook Express
« Reply #2 on: January 20, 2009, 02:54:50 AM »
Hi Mark

avast! has no 'default' email client. With 2000/XP/Vista it will automatically configure POP3 and IMAP accounts in all compatible clients (Outlook, Outlook Express, Windows Mail, Thunderbird).
For 95/98/ME, a mail configuration wizard appears during installation and/or can be run from the Programs menu.

If by 'Internet Mail' you mean a browser interface (Hotmail, Yahoo, etc), these cannot be scanned using an email scanner but attachments will of course be scanned when downoaded.
There is a way that seems right to a man,
       but in the end it leads to death
.” - Proverbs 16:25

Offline wallmg

  • Newbie
  • *
  • Posts: 9
Re: Avast and Outlook Express
« Reply #3 on: January 20, 2009, 03:50:37 AM »
Thanks for the explanations.

Mark

Offline alanrf

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 3866
  • Just an avast user
Re: Avast and Outlook Express
« Reply #4 on: January 20, 2009, 06:00:58 AM »
Quote
With 2000/XP/Vista it will automatically configure POP3 and IMAP accounts in all compatible clients (Outlook, Outlook Express, Windows Mail, Thunderbird).

Vladimyr,

there is no such thing as an incompatible client - at least not one that works.

Quote
Every POP/SMTP email client has to follow the very strict rules of the POP/SMTP protocols and every one of them has to work the same way to receive or send mail.
   
« Last Edit: January 20, 2009, 06:03:23 AM by alanrf »

Offline Vladimyr

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1639
  • Super(massive black hole) Poster
Re: Avast and Outlook Express
« Reply #5 on: January 21, 2009, 02:16:24 AM »
Quote
With 2000/XP/Vista it will automatically configure POP3 and IMAP accounts in all compatible clients (Outlook, Outlook Express, Windows Mail, Thunderbird).

Vladimyr,

there is no such thing as an incompatible client - at least not one that works.

Quote
Every POP/SMTP email client has to follow the very strict rules of the POP/SMTP protocols and every one of them has to work the same way to receive or send mail.
   

Well spotted! I could say I meant Windows compatible - but that would be being unnecessarily defensive!
There is a way that seems right to a man,
       but in the end it leads to death
.” - Proverbs 16:25

Offline ridgrunr

  • Newbie
  • *
  • Posts: 1
Re: Avast and Outlook Express
« Reply #6 on: January 29, 2009, 11:14:38 PM »
I received this error after installing the home version of Avast
I am using Outlook Express

The server responded with an error. Account: xxxx.xxxxx.xxxx
Server: 'pop.secureserver.net', Protocol: POP3, Server Response: '-ERR concurrent connections limit in avast exceeded(pass:20, processes:CCSVCHST.EXE[19], msimn.exe[1]), there is a collision with another program', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

any help would be appreciated
thanks
ridgrunr


Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 85384
  • No support PMs thanks
Re: Avast and Outlook Express
« Reply #7 on: January 30, 2009, 01:37:18 AM »
This is the culprit CCSVCHST.EXE causing the collision and I believe you might have another AV installed or remnants of one installed as this is associated with Symantec and possibly Norton 360 or system works with email monitoring, etc.

http://www.processlibrary.com/directory/files/ccsvchst/
Quote
The ccsvchst.exe file is automatically added to your computer upon installing the Norton software, and it is referred to as the Symantec Service Framework. The ccsvchst.exe file works to display the GUI (Graphical User Interface) of Norton products, which usually include the Norton Security Suites. If the ccsvchst.exe file encounters a problem, the Norton’s graphical interface will only be displayed after the computer has been rebooted.

Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?

What Symantec/Norton products do you have installed or had installed ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.5.2470 (build 21.5.6354.675) UI 1.0.646/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security