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avast Professional edition license key

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How to register avast 5 pro on page 7 - 8
http://files.avast.com/files/documentation/quick-start-guide-pro-en-ww.pdf also see http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=475.

I'm sorry, but I don't appear to have received Pro 5.0 ....all I can see among my Programs is the expired Free 4.8.
I have had the License sent to me, but I cannot insert it into something which isn't,apparently here!
I have printed p7-8
(BTW I paid for it on 13th July and have an invoice for $47.54, from "Digital River element 5")
I need someone to talk me thru' this I think.
Any advice on who to call, please?


Did you receive an email from digital river element 5 (or avast at about that time) ?
If the invoice email didn't give a link to download the license file, then I would have though there would be another email.

Does your ISP (or you) use an anti-spam filtering software ?

Pro license enquiries Digital River (Element5) https://secure.element5.com/esales/impressum.html?.

Also contact sales (at) avast (dot) com giving the details.

Thanks for the help, I think I have cracked it now....all seems OK :)


No problem, glad I could help.

Welcome to the forums.


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