Author Topic: New Build, Loaded Avast and won't complete Optimize Scan??  (Read 2635 times)

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mtnbiker31

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New Build, Loaded Avast and won't complete Optimize Scan??
« on: February 07, 2009, 09:26:15 PM »
I just finished building a computer and the O/S is Vista Ultimate 64.  I am trying to figure out why the scan stops after running about an hour and then gives me an error that it wasn't able to finish??   Also, is their an explanation as to why there are so many errors detected on a new build?  I can't see that the manufacturer's could screw up that many times.  I think I was up to 3000 errors before it quit.    I started the scan again and was going to wait to post but was curious if there is an explanation to this problem.

Thanks for the time.  A friend told me about your software and when I was building my computer every forum I went to spoke highly of Avast.  So here I am.... 


Thank you

mtnbiker31

  • Guest
Re: New Build, Loaded Avast and won't complete Optimize Scan??
« Reply #1 on: February 07, 2009, 10:25:11 PM »
A little more information on the scan stopping.  When the second attempt to run the Optimizer scan stopped, I got a pop-up window that says "Advanced Registry Optimizer has stopped working".    I have two options.  Check online for solution and close program or close program.  There is a drop down item that says "problem details".  This is what it says:

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   ARO.exe
  Application Version:   5.1.348.368
  Application Timestamp:   46a79e7b
  Fault Module Name:   ARO.exe
  Fault Module Version:   5.1.348.368
  Fault Module Timestamp:   46a79e7b
  Exception Code:   c00000fd
  Exception Offset:   0007d7b7
  OS Version:   6.0.6001.2.1.0.256.1
  Locale ID:   1033
  Additional Information 1:   dd52
  Additional Information 2:   b8e9fee9722110431b0fc9dd866fad8d
  Additional Information 3:   eeb6
  Additional Information 4:   16bb13b9cf200993b5aded41eec29b29

Any ideas or suggestions...  Again this is a brand new system, yesterday!!!  If you need computer details let me know.

Thanks.

Offline igor

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Re: New Build, Loaded Avast and won't complete Optimize Scan??
« Reply #2 on: February 09, 2009, 12:20:25 AM »
Maybe I'm missing something obvious here :) - but since it's Advanced Registry Optimizer that is crashing, i.e. not any part of avast! - maybe you could ask the authors of ARO for assistance? ;)