to ardvark: thank you for your concern. "s" is the first letter of my first name. inman is my last name. s+inman is what my service provider created as a username. together it spells sinman, not my choice! no big deal to someone with a solid faith in god, who after all is the untimate judge. with that said,
my problem is that i purchased 2 license(s), used one on my desktop, used the other on my (10 day old) laptop, which bit the dust yesterday. the lap top is being replaced: can i transfer the license from the old laptop to the new laptop?. this may be a moot point as i could not contact avast promptly. i have removed avast from the laptop before returning it to the store. i was running out of time as my 14 day exchange period was running out