Yesterday morning, my computer would not do anything once Boot Up was finished. Even after a couple Reboots and Power Down / Power Back Up, still ... my Windows was glitched beyond fixing. So, I had to do an emergency Windows Reinstall. My computer is now back up and running fine. Avast! is of course back in there on the job.
I did have my Registration Key saved in my Documents Folder before. Of course, that disappeared with the Windows Reinstall.
I tried twice to get my Registration Key resent using that option where one selects that we are an Active User of avast!, but we just lost our Registration Key. I entered my E-mail Address and that 3-character Code. That was last night. I still haven't gotten my Registration Key. Both of those times that I tried the sequence, I never got any indication that my Info went through. I just wound up on the same page.
Does that function / option even work? Or do I have to use the normal option ... as if I were a New User? Would that even work? Or would avast! know that that E-mail Address already has an active Registration Key? Or will I have to use another E-mail Address?