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Author Topic: Update failure  (Read 18623 times)

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Offline Lisandro

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Update failure
« on: February 28, 2009, 01:28:20 PM »
Why am I not able to update the BART CD?  ???
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Offline Lisandro

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Re: Update failure
« Reply #1 on: February 28, 2009, 01:35:23 PM »
Oh... The updates are there for sure, even a program update.
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Offline Lisandro

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Re: Update failure
« Reply #2 on: February 28, 2009, 01:39:44 PM »
Also, I'm using the version 3 beta and can't run the setup again to repair, only uninstall.
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Offline Lisandro

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Re: Update failure
« Reply #3 on: March 08, 2009, 08:06:51 PM »
The problem persists...
I want some support here  :( >:(
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Offline Lisandro

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Re: Update failure
« Reply #4 on: March 08, 2009, 08:10:43 PM »
I found the problem... Hope Vlk or Igor could help me by email  :-[
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Offline Lisandro

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Re: Update failure
« Reply #5 on: March 13, 2009, 03:57:45 PM »
Still can't solve the problem...
Is there a log that I could check?
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Offline Lisandro

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Re: Update failure
« Reply #6 on: March 14, 2009, 11:12:33 PM »
Quote from: Tech on March 13, 2009, 03:57:45 PM
Still can't solve the problem...
Is there a log that I could check?
Bump!
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Forejt

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Re: Update failure
« Reply #7 on: March 16, 2009, 12:19:07 PM »
Please send me file setup.log from setup folder, and dirlist of files in setup folder (using command: dir "C:\Program Files\Alwil Software\BART\Setup" >dirlist.txt)
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Offline Lisandro

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Re: Update failure
« Reply #8 on: March 16, 2009, 11:33:09 PM »
Setup will install the following components:
avast! BART CD Manager

Installed in: D:\Util\Antivirus\BART
Required disk space: 5.105 KB
Free space: 9.386.216 KB


There isn't a setup folder  ??? ::)

Contents of dir at BART folder:

 Pasta de D:\Util\Antivirus\BART

16/03/2009  19:31    <DIR>          .
16/03/2009  19:31    <DIR>          ..
16/03/2009  19:29             1.629 avast! BART CD Manager.lnk
16/03/2009  19:29    <DIR>          DATA
16/03/2009  19:31                 0 dirlist.txt

There is only a DATA folder with the license into it...  ::)
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Forejt

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Re: Update failure
« Reply #9 on: March 17, 2009, 12:18:26 PM »
I didn't see you have Vista, in this case the setup folder is here:
C:\ProgramData\Alwil Software\BART\Setup
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Offline Lisandro

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Re: Update failure
« Reply #10 on: March 17, 2009, 12:47:40 PM »
Here is the log  ::)
Thanks for the support.
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Forejt

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Re: Update failure
« Reply #11 on: March 17, 2009, 05:07:23 PM »
Send me also list of the files in setup folder
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Offline Lisandro

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Re: Update failure
« Reply #12 on: March 17, 2009, 10:49:02 PM »
Quote from: Forejt on March 17, 2009, 05:07:23 PM
Send me also list of the files in setup folder
Sorry, forget that...

 Pasta de C:\ProgramData\Alwil Software\BART\Setup

17/03/2009  18:48    <DIR>          .
17/03/2009  18:48    <DIR>          ..
16/03/2009  19:29           729.136 avast.setup
12/09/2008  09:00        98.552.445 bart01-7.vpu
21/08/2008  12:42         7.689.068 bart02-b.vpu
21/08/2008  12:42         7.262.919 bart03-4.vpu
12/09/2008  10:00         4.799.638 bartav-ba.vpu
16/02/2009  13:42         4.816.404 bartav-bd.vpu
13/08/2008  10:44           823.682 bartsys-3.vpu
17/03/2009  18:48                 0 dirlist.txt
14/09/2008  15:06            36.284 jrog-4c.vpu
13/03/2009  19:49            48.966 jrog-da.vpu
14/09/2008  15:15               331 part-jrog-4c.vpu
13/03/2009  19:49               382 part-jrog-da.vpu
12/09/2008  12:25               526 part-prg_bart-d3.vpu
16/02/2009  13:42               535 part-prg_bart-d7.vpu
15/09/2008  13:22               223 part-setup_bart-d3.vpu
16/02/2009  13:42               235 part-setup_bart-d7.vpu
14/09/2008  15:15               664 part-vps-8091400.vpu
13/03/2009  19:49               669 part-vps-9031300.vpu
15/09/2008  13:22               458 prod-bart.vpu
12/09/2008  12:17               595 servers.def
12/02/2009  16:29               596 servers.def.lkg
12/02/2009  16:29               401 servers.def.vpu
16/03/2009  19:29           114.736 setiface.dll
16/03/2009  19:29           114.736 setiface.ovr
12/09/2008  10:04            57.873 setif_bart-d3.vpu
16/02/2009  13:42            73.104 setif_bart-d7.vpu
16/03/2009  19:30               820 setup.ini
16/03/2009  19:30           237.127 setup.log
16/03/2009  19:29           729.136 setup.ovr
15/09/2008  13:17           334.681 setup_bart-d3.vpu
16/02/2009  13:42           336.513 setup_bart-d7.vpu
14/09/2008  15:05        18.131.160 vps-8091400.vpu
20/01/2009  17:45        21.227.602 vps-9012000.vpu
14/09/2008  15:15               133 vpsm-8091400.vpu
20/01/2009  17:45               133 vpsm-9012000.vpu
              35 arquivo(s)    166.121.911 bytes
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Forejt

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Re: Update failure
« Reply #13 on: March 18, 2009, 12:29:45 PM »
There's some inconsistence between version numbers - you still have setup.ovr of build 211, but packages for build 215 are already downloaded.
To fix it, change the registry value HKEY_LOCAL_MACHINE\SOFTWARE\Alwil Software\Bart\4.0\SetupVersion to 211 decimal (or d7 hexadecimal). Then start BART CD Manager and run update again.
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Offline Lisandro

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Re: Update failure
« Reply #14 on: March 18, 2009, 02:12:40 PM »
Quote from: Forejt on March 18, 2009, 12:29:45 PM
There's some inconsistence between version numbers - you still have setup.ovr of build 211, but packages for build 215 are already downloaded.
To fix it, change the registry value HKEY_LOCAL_MACHINE\SOFTWARE\Alwil Software\Bart\4.0\SetupVersion to 211 decimal (or d7 hexadecimal). Then start BART CD Manager and run update again.
It's already on 211 (hexadecimal d3). I'll try pass to 215...
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