Pls help - Avast4Pro detect T/Horse but can't resolve

[akimike]

The status keep LOOPING -
1. Warning : A Trojan Horse Was Found !
I click delete
2. A little red box showing some strange characters
3. Agreeing sending statistics info

Back to Warning dialog

find resolution :
exit Outlook then turn on IE
log on my email account at provider,
turn on the web-mail, and select the email which need to delete
then back to outlook, now is OK

[DavidR]

If it keeps coming back, there is likely to be an undetected or hidden element to the infection that restores or downloads the file again. What is your firewall ?

If you haven't already got this software (freeware), download, install, update and run it, preferably in safe mode and report the findings (it should product a log file).

• 1. SUPERantispyware On-Demand only in free version.
• 2. MalwareBytes Anti-Malware, On-Demand only in free version http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe, right click on the link and select Save As or Save File (As depending on your browser), save it to a location where you can find it easily later.

[maybeok0]

Now when you have your same malware/virus again and when at this time you receive the Avast Virus box you only click on the button "No Action" and  then do a "Search" [computer] for the malware/virus identification. This way you should be able to locate same? From within the search results right click on each of the files presented and do a Avast Virus Scan to identify if one of the files contains the virus
Because if you move same to "Chest/Delete/Move-Rename" it will not be available to find same on your computer untill next "Restart" of your computer.
Hope this may help
Regards Colin

[Lisandro]

Now when you have your same malware/virus again and when at this time you receive the Avast Virus box you only click on the button "No Action" and  then do a "Search" [computer] for the malware/virus identification. This way you should be able to locate same? From within the search results right click on each of the files presented and do a Avast Virus Scan to identify if one of the files contains the virus
Because if you move same to "Chest/Delete/Move-Rename" it will not be available to find same on your computer untill next "Restart" of your computer.
Hope this may help
Regards Colin

No, safer is Chest the file.
http://forum.avast.com/index.php?topic=43146.msg361506#msg361506