Author Topic: help. error moving infected files to chest and opening chest  (Read 1722 times)

0 Members and 1 Guest are viewing this topic.

rrrrrrr

  • Guest
help. error moving infected files to chest and opening chest
« on: March 06, 2009, 05:19:18 AM »
help. when i try moving infected files to the chest an error occurs and i am unable to move to chest, only delete. also when i try go into the chest itself i get the error
"Program cannot use Chest client: (null)
--->Description: Virus chest server is not running. RPC communication failed."
can anyone help me with this?? plz

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: help. error moving infected files to chest and opening chest
« Reply #1 on: March 06, 2009, 01:24:46 PM »
Do you have any other antivirus in this computer? Had in the past?
Which is your Windows? 98, Me, XP, Vista?
Do you use any other antivirus in your computer?

Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair).
The best things in life are free.