Author Topic: Unable to scan  (Read 1902 times)

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Unable to scan
« on: March 10, 2009, 06:58:39 AM »
I've had avast for a couple of years, and I've just noticed recently that when after I've run the virus scan there is a screen with at least 1,200 files that avast is unable to scan. Not sure what the problem is. Any help would be most appreciated!

Thank you so much.

Offline Tarq57

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Re: Unable to scan
« Reply #1 on: March 10, 2009, 11:03:21 AM »
DavidR's answer at this thread should give you all the info you need.
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Offline Lisandro

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Re: Unable to scan
« Reply #2 on: March 10, 2009, 01:12:00 PM »
By examining 1) the reason given by avast! for not being able to scan the files, 2) the location of the files, you can get an idea of what program they relate to. You may need to expand the column headings to see all the text.

Files that can't be scanned are just that, not an indication they are suspicious/infected, just unable to be scanned.

Also, the packaging of the file could have some error, or use a non-standard pattern...
avast can't scan files that are password protected, it doesn't know the password.
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