no support at that link ... I am looking for a definitive answer first to know if this trojan is on my computer, if it is not (which is what the link that i provided from avast says), then how do i stop getting alerts from avast. I get about 100 popups (or more) per day from avast warning me of this trojan.
the only answer that i have gotten anywhere is to use a web browser other than Internet Explorer ( which did help) however, for various reasons, i can not completely abandone Internet Explorer.
1. There can't be a definitive answer as there isn't enough information to say exactly why you are getting the alert.
Give some examples of the detections.
e.g. What is the infected file name, where was it found e.g. (C:\windows\system32\infected-file-name.xxx or full URL, see #### below) ?
Check the avast! Log Viewer (right click the avast 'a' icon), Warning section, this contains information on all avast detections. C:\Program Files\Alwil Software\Avast4\ashLogV.exe - Or check the source file using notepad C:\Program Files\Alwil Software\Avast4\DATA\log\Warning.log
####
When posting URLs to suspect sites, change the http to hXXp so the link isn't active (clickable) avoiding accidental exposure.
If this is alerting at a site you regularly visite then it is likely that the site has been hacked.
If you aren't visiting the site that the alert is on, then it may be that you have a browser hijack or undetected/hidden malware trying to connect to it on your system.
2. Changing browser wouldn't stop the alert as that is independent of the browser, however other browser may well leave you less vulnerable to browser hijacking. Such as BHOs are commonly used to exploit the browser, activeX too, both of which are in IE.
