Author Topic: Can't play videos on Hulu  (Read 9658 times)

0 Members and 1 Guest are viewing this topic.

prettydaisies

  • Guest
Can't play videos on Hulu
« on: March 11, 2009, 09:47:22 PM »
I was watching Hulu videos, without incident, for about 2 hours before this problem occurred.  Somewhere near the end of that time frame, I received a notification that the virus database had been updated.  About 30 mins or so later, when I loaded a new video on Hulu, I received a little On-Access Scanner pop up message above the systray that said:

"Network Shield: blocked access to malicious site www.hulu.com/player.swf"

I have tried:

1.  Adding URLs, w/asterisks as wild cards, to the excluded URLs list
2.  Adding *.swf to the exclusions list
3.  Adding the IP address of the Hulu site to the transparent web scanning ignored addresses
4.  Disabling web scanning

None of these work, either individually or in concert with each other.

I'd like to get Hulu working again, and I'd like to keep using avast!.  What do I need to do to make that happen?

Thanks,

Pd

harkiri

  • Guest
Re: Can't play videos on Hulu
« Reply #1 on: March 11, 2009, 09:58:55 PM »
seems like I am not the only one having this issue, glad it isnt just me

patienceking

  • Guest
Re: Can't play videos on Hulu
« Reply #2 on: March 11, 2009, 10:13:15 PM »
I tried the same Web Sheild tactics as prettydaisies, but there are no such modifications available in the Network Shield tab, which is what's actually blocking hulu player. Anyone got an answer?

well so far, pausing the Network Shield while the particular hulu page loads is enough to bypass the blockage, then resuming it once the video is underway. Still, to have to do this to every hulu vid would be inconvenient.
« Last Edit: March 11, 2009, 10:20:50 PM by patienceking »

harkiri

  • Guest
Re: Can't play videos on Hulu
« Reply #3 on: March 11, 2009, 10:14:44 PM »
yeah, I tried the same tactic too, and nothing

PaceyWhitter

  • Guest
Re: Can't play videos on Hulu
« Reply #4 on: March 11, 2009, 10:19:07 PM »
Until they fix it you can disable the network shield at the beginning of the video.  You can reenable it right after.

onlysomeone

  • Guest
Re: Can't play videos on Hulu
« Reply #5 on: March 11, 2009, 10:20:30 PM »
I think you have to wait for kubecj to solve this...

CharleyO

  • Guest
Re: Can't play videos on Hulu
« Reply #6 on: March 11, 2009, 10:26:00 PM »
***

I think you have to wait for kubecj to solve this...


That is, if it is an avast problem. It could well be a problem with the player also.


***

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88899
  • No support PMs thanks
Re: Can't play videos on Hulu
« Reply #7 on: March 11, 2009, 10:35:36 PM »
I downloaded player.swf and scanned with avast and nothing, so it may not be the actual file but something on the page to run it.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

CharleyO

  • Guest
Re: Can't play videos on Hulu
« Reply #8 on: March 11, 2009, 10:50:17 PM »
***

Yeah, I should have said ... It could well be a problem with the player and/or player webpage also.


***

rdmaloyjr

  • Guest
Re: Can't play videos on Hulu
« Reply #9 on: March 11, 2009, 10:56:10 PM »
The HD movies play ok without avast! blocking them.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88899
  • No support PMs thanks
Re: Can't play videos on Hulu
« Reply #10 on: March 11, 2009, 11:06:35 PM »
While I have been on-line there has been a VPS update 090311-0, I just wonder if we are really lucky this might correct it. Though I would have though it would have first had to be acknowledged first.

I have sent an email possible false positive to virus (at) avast (dot) com, hopefully it will be checked out.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

rdmaloyjr

  • Guest
Re: Can't play videos on Hulu
« Reply #11 on: March 11, 2009, 11:13:04 PM »
I got VPS update 090311-0 before I did any posting this afternoon, so it's not fixed.

olddirtrider

  • Guest
Re: Can't play videos on Hulu
« Reply #12 on: March 11, 2009, 11:41:14 PM »
I sure hope they get it fixed! hulu.com is my favorite website!  :-X :'( :P :P :( >:( >:( :o :o ??? ???

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Can't play videos on Hulu
« Reply #13 on: March 12, 2009, 12:01:24 AM »
False positive already corrected.
The best things in life are free.

olddirtrider

  • Guest
Re: Can't play videos on Hulu
« Reply #14 on: March 12, 2009, 12:11:00 AM »
False positive already corrected.
Thanks! :) :) ;D ;D ::) ::)