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Author Topic: No email  (Read 2900 times)

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ChrisRase

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No email
« on: March 17, 2009, 06:00:30 PM »
I just downloaded Avast 4.8 and I can't get any new emails.....it gives me this error:  :-[

The server responded with an error. Account: 'pop3.frontiernet.net', Server: 'pop3.frontiernet.net', Protocol: POP3, Server Response: '-ERR concurrent connections limit in avast exceeded(pass:20, processes:CCSVCHST.EXE[19], msimn.exe[1]), there is a collision with another program', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

I'm not computer literate enough to understand what this means or how to fix it.  Can anyone help please!
TIA
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Offline DavidR

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Re: No email
« Reply #1 on: March 17, 2009, 07:14:55 PM »
The collision is you still have Norton or remnants of it running on your system.

This file CCSVCHST.EXE is associated with symantec/norton.

Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?

A link worth looking at, which is a program removal tool that can remove the remnants of a number of different Norton Programs:
Removing your Norton program using SymNRT
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ChrisRase

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Re: No email
« Reply #2 on: March 17, 2009, 09:18:11 PM »
That was it, thanks so much.  I hadn't removed Norton yet when I installed Avast.......all fixed!!  :)
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Offline DavidR

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Re: No email
« Reply #3 on: March 17, 2009, 10:05:04 PM »
No problem, glad I could help.

Welcome to the forums.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Lisandro

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Re: No email
« Reply #4 on: March 17, 2009, 10:52:09 PM »
Quote from: ChrisRase on March 17, 2009, 09:18:11 PM
I hadn't removed Norton yet when I installed Avast.
1) Remove NAV or Norton 360 through Add/Remove programs from Control Panel. Boot.
2) Use Norton Removal Tool for Windows 2000/XP/Vista or Norton Removal Tool for Windows 98/Me. Boot.
3) Install avast! (or repair the installation) and boot.

The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003 products and Norton 360 from your computer.
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