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Author Topic: Web shield process issue  (Read 3843 times)

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turoj

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Web shield process issue
« on: March 14, 2009, 08:46:24 AM »
Dont know if this ones an old one but really need help. Each time I start my computer webshield starts right? but the problem is that it keeps "starting" itself. at first it was just one process but then it multiplied to two or three and up to date went 8 process, really hogged memory til the comp crashed. Using process guard to counter this but would like to know a solution.
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Offline RejZoR

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Re: Web shield process issue
« Reply #1 on: March 14, 2009, 08:50:29 AM »
Go to Add-Remove programs, select avast! and click Uninstall. New dialog will appear. Select REPAIR option there (you may need to scroll the list down). After repair, restart your computer and check if Web SHield process is getting respawned over and over again.
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Offline Eddy

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Re: Web shield process issue
« Reply #2 on: March 14, 2009, 08:54:12 AM »
Please provide also more details.
What operating system?
What exact version of avast?
Did you or do you have other antivirus installed? If so, which one?
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turoj

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Re: Web shield process issue
« Reply #3 on: March 16, 2009, 12:42:55 AM »
Using WinXP professional editon SP3.
Avast! 4.8 home edition.
No other antivirus that i am aware of.

@rejZoR

I'm going to try that method...
« Last Edit: March 16, 2009, 12:45:13 AM by turoj »
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turoj

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Re: Web shield process issue
« Reply #4 on: March 18, 2009, 12:57:45 AM »
Works for now. But I just remembered thats what I did the first time this issued appeared but then like a month later came back. can anyone explain this?
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Offline Eddy

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Re: Web shield process issue
« Reply #5 on: March 19, 2009, 07:14:05 PM »
What changed in that month? Installed new applications/updates? Changed system settings?
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turoj

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Re: Web shield process issue
« Reply #6 on: March 21, 2009, 08:03:57 AM »
I use bittorrent if that helps..... And my internet is wireless too.
install like one to five programs a month. Btw I reseted today and this time now that has become ineffective. Resetting is useless now... I am using process guard to counter this issue but most of the time that program too has issues.... My anti tools: avast home edition 4.8, Spybot seach and destroy, spyware blaster, comodo firewall (not pro), and soon comcast antispy (part of the toolbar).

Not enough protection? Or is it the bittorrent? I really need some help! AshWebSv.exe is literally crashing my computer each startup when process guard isn't working! (I get the horrid BSOD)
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Offline Eddy

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Re: Web shield process issue
« Reply #7 on: March 21, 2009, 03:31:18 PM »
Remove avast (control panel > software), reboot. Run aswclear, reboot. Download and install avast again. Let's see if that helps.
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