Author Topic: Issues installing avast pro  (Read 2358 times)

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artanin

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Issues installing avast pro
« on: March 25, 2009, 02:45:21 PM »
I am a admin for a company how is currently evaluating your guys software.  I am seeing some strange behavior.

I had a machine that i installed a msi generated thru the ADNM server, and the machine previously had etrust inoculate on it. There was a massive slow down problem.  After some research I decided to remove avast, then  I used the cleaner tool from ca, and rebooted into safe mode.  I used the avast uninstall util, and rebooted again.  Now I am trying to reinstall avast on this machine, but the msi starts up and bails with out doing anything.

Any ideas?  This is on XP(32) Sp3.

Mod Note: I did cross-post this due to concern that I am on the wrong board.  Feel free to delete from which ever is appropriate.
« Last Edit: March 25, 2009, 05:09:31 PM by artanin »

Offline Eddy

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Re: Issues installing avast pro
« Reply #1 on: April 15, 2009, 04:48:47 PM »
Remove both CA and avast completely. (for avast use the cleaner tool from the website).
Boot the system, run CCleaner, reboot.
Then try again to install avast.