Author Topic: Unable To use Installation Package on Vista  (Read 6059 times)

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alperozbek

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Unable To use Installation Package on Vista
« on: March 31, 2009, 04:31:33 PM »
Hello friends,
I have a question. Is it possible to install avast Net Client on a Vista machine with msi Installation Package? There is no Vista option and if we build the package for WinXp and run it on Vista, installation doesn't begin. Am I doing anything wrong?

I'd be pleased if you help me.

Offline scythe944

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Re: Unable To use Installation Package on Vista
« Reply #1 on: April 01, 2009, 05:01:42 AM »
Quote
if we build the package for WinXp
Are you running the ADNM server on a windows xp machine?

Sounds a little weird, but anyway, I've prepared installation packages on a win 2k3 server and pushed out to XP and Vista clients and haven't had any problems.

You should look into the remote install log in your ADNM console and post it here so that we can see exactly where it's failing and why.

It's probably vista's firewall, but that's just a "top of my head" guess.
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

alperozbek

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Re: Unable To use Installation Package on Vista
« Reply #2 on: April 06, 2009, 04:08:33 PM »
We don't want to use Push Install. We have created MSI Setup file and tried to run this file on Vista machines. But when we double click on the file at client pc, setup did not work.

Offline scythe944

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Re: Unable To use Installation Package on Vista
« Reply #3 on: April 07, 2009, 06:46:24 PM »
All I can suggest is to re-create the MSI file and try it again if you don't want to push install.

Do/did you have a previous Anti-virus on this computer? Has it been removed with the manufacturer's uninstall tool?

Maybe find an installation log to see where it's hanging up?
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

wpn

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Re: Unable To use Installation Package on Vista
« Reply #4 on: April 20, 2009, 11:41:11 PM »
can u run the installer in the console on your vista box with this command:

msiexec /l* install.log /i foobar.msi

where foobar.msi is the msi file u created with the ADNM
the log will be created in the same directory as from where u run the msi file
post the contents here

bryonTRN

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Re: Unable To use Installation Package on Vista
« Reply #5 on: May 06, 2009, 06:18:37 PM »
all he needs to do is right-click, run as administrator...

even if the local user IS a local administrator, and even if UAC is disabled, it'll still screw it up - yay vista.

if that fails, actually log in as 'administrator' and run it, it will be fine