Author Topic: Need win32 gen help  (Read 9343 times)

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lam

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Re: Need win32 gen help
« Reply #15 on: April 08, 2009, 01:03:58 AM »
Still having problems ???

Boot Scan finally found 4 infected files but when I moved them to the virus chest I got this message:

Function setiface UpdatePackages () has failed Return Code ox2000004, dwRes is 2000004.

Anyone know what that means?

Online DavidR

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Re: Need win32 gen help
« Reply #16 on: April 08, 2009, 02:20:43 AM »
Not really, as the error message doesn't seem to have anything to do with what you were doing, e.g moving files to the chest, when the error seems to relate to updating.

You say "when I moved them to the virus chest" surely in the boot-time scan you would be moving them individually or are you saying you got this error at the same time, as this is an error from the log viewer and I don't know if during a boot-time scan anything is written to the warning section of the log viewer.

I get these all the time, how do I know this, only when I look in the logs to find something in relation to the forums. Me I keep my nose out of the log viewer as most of the information there is verbose and useful to the developers but not a user. Not to mention the message isn't what I would call a hard error, e.g. not displayed to the screen and I don't go looking in the logs unless I have a specific problem or errors are displayed to the screen.

So unless your are getting update failures displayed to the screen (red pop-up where the green update notification would be displayed) I wouldn't worry.
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Offline Lisandro

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Re: Need win32 gen help
« Reply #17 on: April 08, 2009, 02:30:50 AM »
Function setiface UpdatePackages () has failed Return Code ox2000004, dwRes is 2000004.
I consider this verbose of the logs.
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lam

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Re: Need win32 gen help
« Reply #18 on: April 08, 2009, 03:00:10 AM »
Ran another boot scan and at about 44% complete it ran into the 4 files that are infected.  I pushed 5 to move each one to the virus chest and the scan stopped and the computer booted up.

Is something wrong with AVAST?  I have also not gotten a message that the database has updated today.

Offline !Donovan

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Re: Need win32 gen help
« Reply #19 on: April 08, 2009, 03:08:19 AM »
Try scanning with the following in safe mode:
Dr.Web CureIt
Avast! Anti-Virus Professional  Edition
Spybot - Search and Destroy
Malwarebytes' Anti-Malware
SUPERAnti-Virus Professional
Avast! Cleaner
Avast! Anti-Rootkit
Symantec Endpoint Protection
« Last Edit: April 08, 2009, 11:17:58 PM by Donovansrb10 »
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CharleyO

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Re: Need win32 gen help
« Reply #20 on: April 08, 2009, 06:17:27 AM »
***

Just for information, the core (virus definitions & scanning engine) of avast is the same in both Home and Pro versions. Also, the cleaner & anti-root kit are included in both versions.

Using those on the list in safe mode is not a bad idea with the exception of HJT which should only be done in Normal mode.

EDIT marked in BOLD.


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« Last Edit: April 08, 2009, 05:13:56 PM by CharleyO »

Online DavidR

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Re: Need win32 gen help
« Reply #21 on: April 08, 2009, 02:47:23 PM »
<snip>
Is something wrong with AVAST?  I have also not gotten a message that the database has updated today.

There isn't a specific schedule for update though it does tend to happen daily and on occasion more than once in a day, the latest VPS version is 090407-0.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security