I am sorry for it being kind of a book (there is a lot more to that story) {smile} I will try to make things a lot simpler from now on. here is just a bit about windows live. it is a free forum like this, but it is about all different kind of computer trouble. they were the one's that give me this site so you could help me. the only ones that was trying to help me with the avast scanner there did not use it. they said they could not tell me like what is the log viewer for from the main menu sense I see no log being kept there. more then likely it would be if I had the paid version avast.
when I ask them any kind of question they mostly tell me where to go to get the information on a google search. then if I write them and ask them about a question I needed answer to about what I had red. then some say I should of found the information they needed and sent it in the 1st post.
then they could have the answer to my question more quickly. some of them help me a lot and some won't because I cannot always send the information at the same time I ask the question. one of them there said I should have spyblaster to help fine the spyware that some how gets on your computer. when you are downloading some things. some one here said it was a rouge.{ sorry cannot spell it.}
I do have spywareblaster should I let the one person know that said I should download spyblaster. just by telling her it was a rouge, and see what she says. am I to keep spyblaster or should I get rid of it. I think for the avast question I should ask here because they keep telling me they cannot help me much with it. some times I get told two different things there and just want to try to figure out who is right just like about the spyblaster one there says I need it one here say's it a rouge, but they say the spyblister is OK.
at windows live some times I get to different things told to me and then I get confused. they are good at telling what to put into a GOOGLE search to fine the answer. there is one man there in the virus section that if it was not for his help I would not have a computer but he does not use and can't tell me about some of the questions I ask.
I am not sure how many different places I go back and forth too so I can get help on this computer. NOW I WILL TRY TO ANSWER YOUR QUESTION!! i HAVE A COUPLE OF PEOPLE TELL ME TO DO MY QUESTION IN CAPT SO THEY CAN SPOT THAT QUICK. I DO NOT HAVE THE WINDOWS VISTA DISK IT CAME WITH WINDOWS AND I SURE WISHED IT WOULD BE WINDOWS 2000 OR xp. YES NORTIN AND AVG REMOVAL CAME FROM THE SAME PLACE. I HOPE WE CAN FIGURE THAT OUT TO ABOUT AVG AND NORTIN BE HERE AND THERE ON THIS COMPUTER. I DON'T SEEM TO GET THE COMPUTER GOING RIGHT AT ONE TIME TO DO A GOOD BACKUP. I HAVE HAD TO DO A WINDOW RESTORE I DON'T KNOW HOW MANY TIMES AS WILL AS 2 RECOVERORY MANAGER. I CAN DO THAT ON MY OWN NOW. I HOPE IT IS NOT NESSARY TO DO ONE OF THEM AGAIN, BUT IF I DID THE RESTORE IN WOULD JUST HAVE OTHER PROBLEMS OR MORE OF THEM. I WAS TOLD FROM WINDOWS LIVE THAT THIS WAS A GOOD SITE AND WOULD GET ALL THE HELP I NEED ON MY AVAST SCANNER. I HAD 3 MODERATER TELL ME THAT. HP WAS THE ONE THAT SAID IT WAS THE ONLY WAY THEY COULD HELP ME GET ME TO RE INSTALL THE AVG. WON'T SAY ANY THING ABOUT THAT IT WOULD BE ANOTHER BOOK:) {IT DID NOT WORK}
MY SISTER I CALL HER OFFTEN AND SOME TIMES I ASK HER ABOUT WINDOWS VISTA AND SHE ASK HERE TEG'S AT WORK. HER TEGS AT WORK WILL NOT PUT WINDOWS VISTA IN THE COMPUTER THERE. THEY SAY THEY ARE ARE STAY WITH XP TILL THE NEXT ONE COMES UP, OR KEEP XP TILL A BETTER ONE COME ALONG. I HERE THAT MOSTLY THE NEWIBES SEE TO THINK TO LIKE WINDOWS VISTA.
YOU ASK ME IF I HAVE TO SIGN IN TO THIS COMPUTER. WHEN I FINALLY GOT INTO DOING THE SETUP ON THIS COMPUTER AND IT GAVE ME ONLY TO WAYS TO GET INTO WINDOWS VISTA. ONE WAS FINGER PRINT AND I THOUGHT THAT WOULD BE HARDER TO DO FOR ME. I SIT IT UP WITH SIMPLE PASSWORD SO MY HUSBAND COULD REMEBER. I WILL ASK ALL MY AVAST QUESTION HERE IF YOU DON'T MINE. IF I UNDERSTAND RIGHT THIS FOURM IS FOR QUESTION ONLY ON AVAST?
HOW WINDOW LIVE HELPS ME MOST OF THE TIME BY GIVING ME A GOOGLE SEARCH TO FINE IT MYSELF. THEN WHEN I NEED TO ASK THEM SOME QUESTIONS ON WHAT I HAVE RED, AND THEN A LOT WILL JUST SEND ME TO A DIFFERENT FORUM ON THAT SUBGEST TO HELP ME WITH THAT QUESTION.
YOU ASK HOW I GOT ON LINE AND THIS IS HOW. THE COMPUTER CAME WITH FREE JUNO AND NETZEO THAT IS HOW I GOT ON LINE. I AM TRYING NOT TO MAKE THIS SO LONG. I'M JUST NOT SURE HOW TO GIVE AND TO FINE ALL THE INFORMATION I NEED. WHITEHACKLE IS MY HUSBAND USER HANDEL. BUT MINE IS THE ONLY WAY WE GET ON LINE.
I do think that I have answered your questiosn. I just have one question for you now. do you have a place to sign up for when you get and answer to your post with a notice to go to your e-mail. thanks again for all the help from all of you!!!!
thanks Sharon sham1313 I HAVE ATT NOW
sorry one more question (smile)
I just thought of some thing and do not know if it has any thing to do with virus some time back I was downloading also uploading and up dating a lot of things one day. on my desk top 3 icon I did not put there was there. 2 of them look )like big 0 with ridges all around them and both were named the same thing (desktop yes both of them were name desktop but had a little different wording when I click on them to try to figure out what they were. windows live did not know. the other icon look like a peace of paper. when I click on it and it had to do with some kind java scrip error. do you thing that has any thing to do with nortin, avg or a virus?
and do you thing the difference in this computer model no. by the last letter in my model number being and N and not a M. n is for spanish speeking and m is for english. I am a english person