Author Topic: Cannot open chest  (Read 1979 times)

0 Members and 1 Guest are viewing this topic.

Offline indyglo

  • Newbie
  • *
  • Posts: 1
Cannot open chest
« on: April 29, 2009, 05:12:18 PM »
Hi :)
I ran a scan last night and 10 viruses were detected.  It seems they were successfully moved to the chest but when I click to open the chest, nothing happens.  No error message or anything! Everything else seems to work just fine.  Odd.  I hope someone has some advice about this.  I searched the forums but couldn't find anything specific to my situation because all other times people had problems opening the chest, it seems they at least got an error message. .

Offline mevcit

  • Full Member
  • ***
  • Posts: 190
  • shake me make me take me don't break me lolz^^
    • My YouTube Channel
Re: Cannot open chest
« Reply #1 on: April 29, 2009, 07:49:43 PM »
If you're using avast! as an on-demand scanner and have set the services to manual, that's normal. :) There must be two services about avast! then. One of them is about the update process. So start the other service to be able to open the chest.
i want a player to give me cash, if you dont, you dont get no ass :P

Offline CharleyO

  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 7085
  • Be alert for error code - ID 10T
Re: Cannot open chest
« Reply #2 on: May 01, 2009, 08:48:32 AM »

Welcome to the forums, indyglo.   :)

Please try a repair of avast :

Control panel > Add/remove programs > click once on avast to select it > click on Change/Remove > scroll down the left pane and click on repair > click OK> follow directions

Self-built desktop (8 years old) - AMD64 3200+_Gigabyte GA-K8NS Ultra-939_4 gb RAM_GeForceFX 5800w/256 ram_XP/SP3_Avast 7_MBAM_ZA Free __and__ Toshiba Satellite Laptop_W7-64bit_ 4 gb Ram_Avast 8_MBAM