Author Topic: Cannot open chest  (Read 1979 times)

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Offline indyglo

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Cannot open chest
« on: April 29, 2009, 05:12:18 PM »
Hi :)
I ran a scan last night and 10 viruses were detected.  It seems they were successfully moved to the chest but when I click to open the chest, nothing happens.  No error message or anything! Everything else seems to work just fine.  Odd.  I hope someone has some advice about this.  I searched the forums but couldn't find anything specific to my situation because all other times people had problems opening the chest, it seems they at least got an error message. .

Offline mevcit

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Re: Cannot open chest
« Reply #1 on: April 29, 2009, 07:49:43 PM »
If you're using avast! as an on-demand scanner and have set the services to manual, that's normal. :) There must be two services about avast! then. One of them is about the update process. So start the other service to be able to open the chest.
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Offline CharleyO

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Re: Cannot open chest
« Reply #2 on: May 01, 2009, 08:48:32 AM »
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Welcome to the forums, indyglo.   :)

Please try a repair of avast :

Control panel > Add/remove programs > click once on avast to select it > click on Change/Remove > scroll down the left pane and click on repair > click OK> follow directions


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