Hi. I'm a new user. First time post.
Anyways, I've never used Avast before. My Norton subscription is about to run out in a month, and I need something to replace it with. I was trying to go ahead and install Avast today, but every time I do, it brings up an error message that says there are "not enough user rights" to install. The thing is, I AM logged under my administrator account, so there should be NO PROBLEM with user rights!!
Am I just doing something wrong? Do I need to make sure that Norton is uninstalled first?
Here is the log that it shows:
10.05.2009 12:00:15 general: Started: 10.05.2009, 12:00:15
10.05.2009 12:00:15 general: Running setup_av_pro-537 (1335)
10.05.2009 12:00:15 system: Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
10.05.2009 12:00:15 system: Memory: 69% load. Phys:160688/522168K free, Page:598804/1277316K free, Virt:2069444/2097024K free
10.05.2009 12:00:15 system: Computer WinName: JAYSCOMPUTER
10.05.2009 12:00:15 system: Windows Net User: JAYSCOMPUTER\Jason
10.05.2009 12:00:16 general: Cmdline: /sfx /sfxstorage "C:\DOCUME~1\Jason\LOCALS~1\Temp\_av_sfx.tm~a03048" /srcpath "C:\DOCUME~1\Jason\LOCALS~1\Temp\_AV_IN~1.TM~" /sfxname "setupeng"
10.05.2009 12:00:16 general: DldSrc set to sfx
10.05.2009 12:00:16 general: Old version: ffffffff (-1)
10.05.2009 12:00:16 registry: Deleted registry: Software\Alwil Software\Avast\4.0\UpdateReady
10.05.2009 12:00:16 general: Install check: SetupVersion does NOT exist
10.05.2009 12:00:16 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 0
10.05.2009 12:00:16 registry: ERROR!:Cannot access registry HKLM\SYSTEM\CurrentControlSet\Services\avastTestService, error code: 0x000003FB
10.05.2009 12:00:16 general: Err:Not enough user rights to continue