Author Topic: Still having issues, so need to know how to restore from a full system backup  (Read 2788 times)

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rkstarkey

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Hi there,
and I am so grateful to you all for being there for us...its such a dark, lonely place when we've been violated!

I am still having problems with my monitor/system freezing.  It gets blurry in safe mode - but I can still work.  In normal mode I get pixels and total freeze and/or black screen.  When I go to Vista's control panel of Problem Reports & Solutions I see DPFUSmgr - hung up, and under WINDOWS - Video Hardware Error.

I've gone the HJT route, Dr Cureit, Installed MBAM, ran a rootkit checker.  Done boot scans, and thorough scans....I was infected from MySpace on 11/30, but everything looks copacetic now.  My drivers appear to be all up to dae.

I am ready to move on.  Before I do a total reinstall (which i will go back to XP!),
I have a full system backup from 11/16/09 on an external hard drive, which I leave off when not backing up.

My q:  I can only work in Safe mode.  And the Backup/Restore module will not come up in Safe mode.  How do I easily restore?
Thanks again, from the bottom of my heart!  Roberta
PS.  I am attaching my combofix log

Offline scythe944

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I replied to your other thread.

Please don't make several threads about the same problem, it just makes it harder for everyone to help you.  Thanks!

As for a response to the last question, you can rebuild your system, then restore from backup.

Doubt you would want to restore files from a newer operating system to an older one though, that will likely cause more harm than good.
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

rkstarkey

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Thanks, I hadn't thought of that.  Is there a place where I can find/copy all my drivers before I do this?
And sorry, but this is a different question...I have done all that I can to try and fix my computer and it is going on 2 weeks since the initial infection.
I have never reinstalled an operating system, nor have I ever restored from a backup.  So there is no way to do a restore from an external hard drive in safe mode?

Offline scythe944

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I guess it depends... What software do you use for backup?  Some software will let you run it from another computer and restore the files.  Some will let you run it from "bare-metal".  Consult the manual for the software that you're using.
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

rkstarkey

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I used the windows system backup.
If I rebooted in normal, and started the restore process, what do you think would happen - a complete meltdown?  I usually get 5 minutes in normal before it freezes.
Roberta

Offline scythe944

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vista or windows 7?

Windows 7 backup details: http://www.microsoft.com/windows/windows-vista/features/backup.aspx

Windows Vista backup tutorial (restore instructions are near the bottom of the page) http://www.bleepingcomputer.com/tutorials/tutorial145.html or here: http://www.bleepingcomputer.com/tutorials/tutorial144.html
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

rkstarkey

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Thank you!!!  I need to run to town now, and I will let youknow what happens!