Moving the threat to Virus Chest:

[TheRebel]

Dear DavidR,

Yep, it is very much clear now.

THanks a lot

Regards.

[DavidR]

You're welcome, Easy really, when you have the full information

The file isn't executed as there is no file type, windows interrupts with what process to use, so the standard shield never gets a look in so no alert. The ashQuick.exe on the other hand is executing an on-demand scan and doesn't give a stuff if there is no file type, it gets stuck right in and scans, alerting to any infection.

So no mysteries, both ashQuick and the Standard Shield are acting as they should.

[TheRebel]

Dear DavidR,

yep right.

But still regarding the second problem, that why avast! is not excellent in moving the files to virus chest.

As i was reading the FAQs on avast's site, it said if r facing the problem of access denied while moving any threat to virus chest, then Disable system retore... y is it so?

Regards.

[Lisandro]

No, better is schedule a boot time scanning.

[TheRebel]

Dear Tech,

Okay. Thank you.

Regards.

[Lisandro]

Dear Tech,

Okay. Thank you.

Regards.

You're always welcome.

[DavidR]

But still regarding the second problem, that why avast! is not excellent in moving the files to virus chest.

As i was reading the FAQs on avast's site, it said if r facing the problem of access denied while moving any threat to virus chest, then Disable system retore... y is it so?

I already answered that, not just avast but all AVs will have the same problems with protected files 'access denied' but avast at least has a means to resolve that in the form of the boot-time scan.

There really is little point asking me about what is in the FAQ as I don't work for Alwil software, so I don't know exactly why they put that there.

~~~~
A best guess though, is that this would commonly be for protected files in the system folders or restore points, so disabling system restore is an option, but there are other reasons why a file might be access denied and disabling system restore won't make a blind bit of difference to that. Which is why the boot-time scan is so useful.

[TheRebel]

Dear DavidR,

Thank you very much

Regards.

[DavidR]

You're welcome.