Author Topic: red icon missing in the tray  (Read 7193 times)

0 Members and 1 Guest are viewing this topic.

ponticelli

  • Guest
Re: red icon missing in the tray
« Reply #15 on: May 18, 2009, 09:06:21 PM »
I'll be glad to try your work for this problem: now here in Italy is 9 pm and tomorrow morning I'll try that (I usually wake up at 5 am....)
Thanks again

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88897
  • No support PMs thanks
Re: red icon missing in the tray
« Reply #16 on: May 18, 2009, 09:15:32 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

ponticelli

  • Guest
Re: red icon missing in the tray
« Reply #17 on: May 19, 2009, 10:38:40 AM »
Quote
Try this:
Windows XP SP2, SP3 Start, Run, type cmd and click OK.
From the command prompt type 'rundll32 wbemupgd, RepairWMISetup' without the quotes and enter.

I'm testing your patience.... Sorry, but my knownledge of DOS is veeery poor: this is my first try (see attach)

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88897
  • No support PMs thanks
Re: red icon missing in the tray
« Reply #18 on: May 19, 2009, 03:24:18 PM »
Whilst you shouldn't have to CD into the system32 folder, the system Path setting should have taken care of that. However, it doesn't give a reason why that would make it fail, I don't know what the 'Voce mancante' means, but google does Item missing, which is strange as I though that the RepairWMISetup was like a parameter for the wbemupgd.

So all I can suggest is to try the second longer option that was contained in the quoted text of the same post.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

ponticelli

  • Guest
Re: red icon missing in the tray
« Reply #19 on: May 19, 2009, 07:09:12 PM »
Quote
I don't know what the 'Voce mancante' means, but google does Item missing
Yes, the translation is OK.

Quote
So all I can suggest is to try the second longer option that was contained in the quoted text of the same post.

I tried that second longer option but same result: If I disable Firewall from control panel or disable "Avast Stop On-Access protection"
from "a" icon in the tray, nothing happens...

To conclude this strange story, I am conscious about the WCM status, either for Firewall or for Avast (Avast in any case adds the red circle on the "a"), so I should think to make sleep this problem...

ponticelli

  • Guest
Re: red icon missing in the tray
« Reply #20 on: May 19, 2009, 07:22:49 PM »
Sorry, I forgotten to tell you about another tray that I made before your 2nd one:

For Windows XP SP2, use the following command to check for corruption, and repair if necessary:
“rundll32 wbemgupgd, UpgradeRepository”

Here is the today result of log “C:\WINDOWS\SYSTEM32\wbem\Logs\setup.log”:

(Tue May 19 17:31:07 2009): ================================================================================
(Tue May 19 17:31:07 2009): Beginning WBEM Service Pack Installation
(Tue May 19 17:31:07 2009): Current build of wbemupgd.dll is 5.1.2600.5512 (xpsp.080413-2108)
(Tue May 19 17:31:07 2009): Current build of wbemcore.dll is 5.1.2600.5512 (xpsp.080413-2108)
(Tue May 19 17:31:09 2009): Wbemupgd.dll Service Security upgrade succeeded (XP SP update).
(Tue May 19 17:31:09 2009): WBEM Service Pack Installation completed.
(Tue May 19 17:31:09 2009): ================================================================================


Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88897
  • No support PMs thanks
Re: red icon missing in the tray
« Reply #21 on: May 19, 2009, 07:44:25 PM »
So the WSC although running doesn't report on the firewall if you turn that off, again all that confirms is the WSC is the issue and nothing in avast.

So as you say now that you are aware of that you can monitor, their icons.

My firewall when I hover the mouse over its icon, it gives some basic information, which I can only assume wouldn't be if it weren't running. Although this isn't as easy to determine as avast, it may help you monitor your firewall.

This is an example of what would be in the setup log on successful completion.
After running UpgradeRepository you can verify the results by looking at the Setup log. If inconsistencies are detected and if the operating system was able to rebuild the Repository you should see information in Setup.log similar to this:

Quote
(Wed Oct 12 13:46:36 2005): ===========================================================================
(Wed Oct 12 13:46:36 2005): Beginning WBEM Service Pack Installation
(Wed Oct 12 13:46:36 2005): Current build of wbemupgd.dll is 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
(Wed Oct 12 13:46:36 2005): Current build of wbemcore.dll is 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
(Wed Oct 12 13:46:52 2005): Inconsistent repository detected; it will be recreated


(Wed Oct 12 13:47:33 2005): Wbemupgd.dll Service Security upgrade succeeded (XP SP update).
(Wed Oct 12 13:47:33 2005): WBEM Service Pack Installation completed.
(Wed Oct 12 13:47:33 2005): ===========================================================================

Note. There will probably be other entries in the log as well, but you should specifically look for the ones shown above.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

ponticelli

  • Guest
Re: red icon missing in the tray
« Reply #22 on: May 22, 2009, 04:40:37 PM »
Quote
again all that confirms is the WSC is the issue and nothing in avast.

SOLVED!!
The problem was very hidden....
Before red shield disappearing, I made some disabilitations that only today I've remembered: I disabled some items in "services.msc" to free resources, and the killer of that red shield was...  "Windows Time".

So it was a my fault, and I apologize about your time spent for me!

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88897
  • No support PMs thanks
Re: red icon missing in the tray
« Reply #23 on: May 22, 2009, 04:44:05 PM »
No problem, and the main thing that everything is working again.

Not to mention you have learnt a valuable lesson, exercise care when disabling services. Always check their dependencies, I also never disable but set to manual if testing as disabled it will never start but set to manual if something requires it then it should be able to be started.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security