Author Topic: Please help me help my deaf computer illiterate friend with Avast problem  (Read 6142 times)

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Offline scythe944

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nwboater could use this instead of remote assistance.  http://www.teamviewer.com/index.aspx

Gotoassist express beta was even better and free, until they got the final version worked out, (now it's expensive).

Anyway, it's an easy way to get onto someone else's computer to help them out.
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

nwboater

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I just got this email from my friend:

"Hi I will print off your letter to have it here.  I am a bit overwhelmed at the moment as Herb is not having it too easy and I really feel a bit worn out and just dealing with him is enough. Luckily for me, the computer still says error except every time I send of receive now it says it is doing that and then returns to error so I don't think it matters much. But when I have gotten a bit stronger looking after things here I will attempt what  you said to do. I appreciate your help alot."

Just wanted to let you fine folks know why you haven't heard from us. I really do hope she will pursue it on this forum. I'm going to suggest that whatever problem she is having may get worse and it would be advisable to try to fix it  soon.

Thanks again.

Rod

nwboater

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nwboater could use this instead of remote assistance.  http://www.teamviewer.com/index.aspx

Gotoassist express beta was even better and free, until they got the final version worked out, (now it's expensive).

Anyway, it's an easy way to get onto someone else's computer to help them out.

Thanks very much for your suggestion. I'll keep this in mind for later, but I'm hoping she will soon get on this forum, and see what others have to say as a starting point. Hopefully by mid to late next week we will be going on our month long boat trip and will be mostly offline then.

Rod