Author Topic: Uninstall Problems  (Read 8765 times)

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randusoleis

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Uninstall Problems
« on: May 17, 2004, 01:17:56 PM »
TRying to uninstall avast server edition for a new install, I get the following error:

Error loading Z:\program files\avast\setup\setiface.dll
The specified module can not be found.

Obviously the folder and .dll file do not exist.   How do I get them back so I can do a clean uninstall or can you give directions for a manual uninstall.

Offline Vlk

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Re:Uninstall Problems
« Reply #1 on: May 17, 2004, 05:15:53 PM »
Did you install the program to a network drive?
What was "Z:" at the time of installation?
If at first you don't succeed, then skydiving's not for you.

randusoleis

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Re:Uninstall Problems
« Reply #2 on: May 18, 2004, 06:44:27 AM »
"Z" is just another partition on the drive.

kubecj

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Re:Uninstall Problems
« Reply #3 on: May 18, 2004, 02:03:26 PM »
So, is it the path where you've installed avast?

Copy the file setiface.ovr from avast4\setup directory to setiface.dll

If your installation is completely broken, uninstall/reinstall please.

randusoleis

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Re:Uninstall Problems
« Reply #4 on: May 19, 2004, 01:09:42 AM »
I may have not stated correctly that the folder \avast\setup "does not exist" neither does the file.

My question is how can I do the manual uninstall and remove the registry entries so I can redo a clean install.

kubecj

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Re:Uninstall Problems
« Reply #5 on: May 19, 2004, 01:34:28 PM »
But this hasn't happened by itself, has it? ???

http://www.avast.com/i_idt_1336.html?  

randusoleis

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Re:Uninstall Problems
« Reply #6 on: May 20, 2004, 12:46:02 PM »
I really don't know how it happened but that is not important to me at this point.
I need to get manual removal instructions for registry entries and system files.  Can you help me?

kubecj

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Re:Uninstall Problems
« Reply #7 on: May 21, 2004, 01:43:15 AM »
Simply run avclear4.exe, the link to the file is in my previous message.