Author Topic: Firekeeper help please!  (Read 2380 times)

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Firekeeper help please!
« on: May 31, 2009, 02:32:34 PM »
Dear Forum,

Can anyone advise what this error message is and why it is occurring?

I downloaded and installed Firekeeper (FF add-on) from

It installed successfully and when I restarted Firefox I can see the Firekeeper icon in the bottom right corner of the browser.

However when I double-click on it to view the options, every tab (Rules, options, session logs) is greyed out except for about.

Then in the bar above the tabs the following message in red writing is there:

'Error: [Exception..."Component returned failure code: 0x80507716 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016'

Thanks for your help!


Offline polonus

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Re: Firekeeper help please!
« Reply #1 on: May 31, 2009, 03:18:38 PM »
Hi Avastfan1,

Firekeeper had these issues in older versions of Firefox. What do you run there?

Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!


  • Guest
Re: Firekeeper help please!
« Reply #2 on: May 31, 2009, 11:34:35 PM »
Hi Polonus,

I'm running Firefox 3.0.10 with the following add-ons:
- AdblockPlus 1.0.2
- Downloadhelper 4.4.1
- Dr. Web anti-virus link checker 1.0.19
- Finjan Secure Browsing 1.314
- Firekeeper 0.3.1
- Forcefield Toolbar 1.2
- Java Quick Starter 1.0
- McAfee SiteAdvisor 28.0
- Microsoft .NET Framework Assistant 1.0
- MultirowBookmarks Toolbar 3.7
- Netcraft Anti-Phishing Toolbar 1.2
- NoScript
- RealPlayer Browser Record 1.0
- RequestPolicy 0.5.5

In addition I'm running Avast 4.8.1335, ZA Pro and MBAM 1.37.

Thanks for your advice!