avast!

[Memo213]

It says file could not be scanned.
What can I do to fix this?

[Memo213]

I'm in safe mode btw(by the way).

[.: Mac :.]

Could you give us a little more information?

What OS are you using and what file(s) could not be scanned?

[Tarq57]

If the scan reports have several entries with the title "Unable to scan file..." it is likely to relate to this frequently asked situation.
If it is something else, please let us know.

[Memo213]

I'm using windows vista home premium

[Tarq57]

The situation is similar to that described in the link I posted. The files involved are likely to be password protected. Does not mean they are malicious, (in fact most of them are Windows logs/system restore points so it's fairly likely there is no virus hidden there), it just means they can't be scanned.

To the main question now, do you use a resident antivirus?

[Memo213]

I use some other anti-viruses. I'm having trouble with the viruses so I'm finding some that work that will find and remove ALL of them, not just some, like one I found.

[Tarq57]

What viruses?
There are all sorts of tools available, and a fair bit of expertise here. And a fair bit of interest in helping users clean their computers.
We won't beat you up if you don't use Avast as resident.
What AV resident do you use?

[Memo213]

What viruses?
There are all sorts of tools available, and a fair bit of expertise here. And a fair bit of interest in helping users clean their computers.
We won't beat you up if you don't use Avast as resident.
What AV resident do you use?

I use AVG, Spyware Doctor, Norton and I turned off the protection that came with windows in windows security (i tried turning it back on but it won't do that!).

[Tarq57]

In a nutshell, it's a really bad idea to use two resident AV's together (in this case Norton and AVG.) They are likely to conflict. The confliction might be serious, as in locking your computer when a virus is found, or it may be barely noticeable. Either way, with the AV's competing there will be a performance hit, and it is likely your protection level will be inferior than if you just have one installed.

If you do get an infection, it is likely to be more difficult to fix.

I recommend uninstalling one of the AV's, and using the appropriate removal tool after uninstalling. It may be necessary to re-install the AV you choose to use afterward. Norton Removal Tool.
Choose relevant AVG remover. (for most users it will be the top one on the page. 32bit.)

If your system is infested, I'd also recommend downloading MBAM, installing it, updating it, and run a full scan.

There are quite a few steps to successful malware removal, more may be required and/or advised, depending on what your situation is.