the blue icon doesn't appear in the taskbar

[sebas912]

the problem is when i turn on my computer, sometimes the blue icon in the taskbar doesn't appear and the antivirus not work and i need know.
what is the problem?

[DavidR]

What do you mean the anti-virus doesn't work as the system tray icon isn't the avast protection but an interface to it ?

- Does the avast 'a' icon (when it does appear) have a red circle with a bar over the icon ?

- What avast processes are running in Task Manager, they begin with ash or asw, see image ?

- Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?

[sebas912]

not the problem is that sometimes I turn on that computer  the blue ball that appears on the taskbar doesn't appear and then start the antivirus will not start but what I know is that this happens sometimes because then restart the computer and there are if the icon and start the antivirus I need to know why this happens and if you have any solution please

[Lisandro]

Please, answer the third question of David.
It's difficult to guess what is happening without further information.
Which is your operational system? And firewall?