First, little background, am running XP/SP3, current 4.8.1335. Periodcally my icon ball stops spinning, but all the scanner functions are running. In the past this only occured once every three months or so, not a major problem. I use the repair feature in the add/remove control panel and fix it. But in the last few weeks it seems to be happening much more frequntely, like 3 or 4 times a week, and is becoming more of an annoyance.