I have 2 problems with Avast home that I need help with please.

[stinman]

I been getting these 2 events,the critical one only lately.Here they are:
1)Log Name:      Antivirus
Source:        avast!
Date:          6/8/2009 7:09:52 PM
Event ID:      90
Task Category: Client
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      Blu-Machine
Description:
AAVM - scanning warning: x_AavmCheckFileDirectEx:  (C:\Windows\TEMP\_avast4_\unp10975617.tmp) returning error, 80004004. 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="avast!" />
    <EventID Qualifiers="16896">90</EventID>
    <Level>3</Level>
    <Task>4</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-06-08T23:09:52.000Z" />
    <EventRecordID>1538</EventRecordID>
    <Channel>Antivirus</Channel>
    <Computer>Blu-Machine</Computer>
    <Security />
  </System>
  <EventData>
    <Data>AAVM - scanning warning: x_AavmCheckFileDirectEx:  (C:\Windows\TEMP\_avast4_\unp10975617.tmp) returning error, 80004004.  </Data>
  </EventData>
</Event>

I get this one all the time,and have been for quite some time.I just figured it could not scan some archive.the next one come along with:
Source:        avast!
Date:          6/8/2009 7:09:52 PM
Event ID:      90
Task Category: Client
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Blu-Machine
Description:
AAVM - scanning error: x_AavmCheckFileDirectEx: unhandled exception!, 7C3A497A. 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="avast!" />
    <EventID Qualifiers="16896">90</EventID>
    <Level>2</Level>
    <Task>4</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-06-08T23:09:52.000Z" />
    <EventRecordID>1537</EventRecordID>
    <Channel>Antivirus</Channel>
    <Computer>Blu-Machine</Computer>
    <Security />
  </System>
  <EventData>
    <Data>AAVM - scanning error: x_AavmCheckFileDirectEx: unhandled exception!, 7C3A497A.  </Data>
  </EventData>
</Event>

The next one says critical:

Log Name:      Antivirus
Source:        avast!
Date:          6/7/2009 11:42:09 AM
Event ID:      90
Task Category: Client
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Blu-Machine
Description:
AAVM - scanning error: FATAL: NOT ENOUGH DATA GOT FROM ASYNC IO CONTROL!!!!!!, 00001900. 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="avast!" />
    <EventID Qualifiers="16896">90</EventID>
    <Level>2</Level>
    <Task>4</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-06-07T15:42:09.000Z" />
    <EventRecordID>1510</EventRecordID>
    <Channel>Antivirus</Channel>
    <Computer>Blu-Machine</Computer>
    <Security />
  </System>
  <EventData>
    <Data>AAVM - scanning error: FATAL: NOT ENOUGH DATA GOT FROM ASYNC IO CONTROL!!!!!!, 00001900.  </Data>
  </EventData>
</Event>

sorry it is so long but since this is free antivirus I thought I would seek help here first before summiting a ticket.Thanks to who helps
Mark

[stinman]

So no one has nothing to say about this,not even a mod.Something,one says fatal.
stinman

[DavidR]

Even though it says fatal, I would say it is a non issue as it is only fatal in respect to not being able to scan something.

Personally I keep my nose out of the avast logs as for the most part the content is verbose and not to helpful to a user, more so for a developer. The Windows Event viewer, gets it data from the same source effectively, so I keep out of there too. Only if I experience a problem with avast or hard errors are displayed to the screen do I look in the logs.
 
So are you getting any errors displayed to the screen or other avast problems ?
 
If not I wouldn't worry about this.