Hi, Im new here and not great at computer stuff, I would really appreciate any help!! Thanks in advance
So A couple nights ago my computer screen started randomly flashing and spazing (s/p?) I went to try to back up my photos to a cd, and none of my burning programs will read the driver when a blank cd is in it.
I tried to do a system restore, and was not able to. no restore points? I turned the computer off for the night.
Next morning I turned it on, and random wierd messages kept popping up. Tried to shut the computer down, would not shut down, would not restart...could only use a limited profile if i try to get onto a adminastrative profile the desktop icons flash and i cant do anything.
So now I am in safe mode...I ran Malwarebytes - it found a few things but they keep coming back..I am running Avast right now...
I have got :
Win32:Trojan-Gen {Other}
C:\windows\system32\gxvxccynxwejpjdqlbbutklfknrgucuafmiub.dll
Win32:Rootkit-gen [Rtk]
c:\documents&settings\Owner\localsettings\Temp\d.exe
Win32:Patched-KG [Trj]
C:\Documents&Settings\Owner\LocalSettings\temp\tmp1B9.tn
JS:Pofka-1R [Expl]
c:\documents&settings\Owner\Localsetting\Temp
and more...but when i goto send them to the chest it either says
"cannot access the file because it is being used by another process"
or "Virus chest is not running. RPC communication failed"
What do I do??? Any Advice PLEASE!!??
P.s I cannot do a boot scan because the computer wont restart!!?
