Author Topic: Licence invalid  (Read 3156 times)

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Offline jlwmid

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  • Posts: 1
Licence invalid
« on: June 16, 2009, 11:32:24 AM »
Hello,

I've problem with client update and licence. We have purchase Avast SBS last 2 month ago. You can show it on files attach.

When we are trying to update client or install a last licence, we receive an error of licence.

Thanks for return.

wpn

  • Guest
Re: Licence invalid
« Reply #1 on: June 18, 2009, 12:32:44 PM »
the error you get in your logfile:  valid until: dimanche 26 avril 2009Current date: mardi 16 juin 2009

shows that the license is valid until april 2009, since its past april 2009 already the license is not valid anymore
you have to contact your sales partner or avast sales themself again for a valid license this time.

if you purchased it this year (2009) then someone send the wrong file to you

Lex

  • Guest
Re: Licence invalid
« Reply #2 on: June 29, 2009, 09:12:54 AM »
you can try to reload you license with request here: http://avast.com/eng/resend-license.php

BTW your liense allows you to manage only server itself, not clients! (You need avast SBS Suite, not avast SBS to manage clients)