Author Topic: NetClient : 4.7 to 4.8 upgrade, problems afterwards.  (Read 5520 times)

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DJensen99

  • Guest
NetClient : 4.7 to 4.8 upgrade, problems afterwards.
« on: March 10, 2009, 10:12:44 PM »
Good day.

Using ADNM 4.8, I upgraded all company workstations from 4.7.x to 4.8.1005.  All clients upgraded, new version reported to ADNM console, the virus scanner starts, no problems reported.

However, when I attempt to use the control panel item to check for updates, or update the clients to a new program version, or run the setup_av_net.exe program manually, I get the following error :

AppName : avast.setup
AppVer :4.8.0.0
ModName : aswcmnb.dll
ModVer : 4.8.1296.0
Offset : 000088dd

This occurs on both the server version and workstation edition, on all (1-2 dozen) PCs tested.  ADNM works fine through the control panel options.  There is only one copy of the "aswcmnb.dll" file on each PC tested.  Any suggestions?

bslorence

  • Guest
Re: NetClient : 4.7 to 4.8 upgrade, problems afterwards.
« Reply #1 on: March 30, 2009, 07:03:47 PM »
I see the same problem on my 4.8 managed clients, if I click the "Change/Remove" button in XP's "Add or Remove Programs".
« Last Edit: March 30, 2009, 07:08:24 PM by bslorence »

DJensen99

  • Guest
Re: NetClient : 4.7 to 4.8 upgrade, problems afterwards.
« Reply #2 on: April 07, 2009, 07:58:11 PM »
I ran the removal tool on a test workstation, rebooted, verified no files or registry items were left, and then reinstalled using the current installer from the web.  Same error occurs.

I have sent this info to support, but have not heard back yet.

Gisabun

  • Guest
Re: NetClient : 4.7 to 4.8 upgrade, problems afterwards.
« Reply #3 on: April 14, 2009, 09:45:00 PM »
I'm getting the same error via Add/Remove programs actually. Mine specifically was installed via a MSI file I created and not pushed out. But I think mine was a fresh install and not an upgrade from 4.7.

[Also note that in 4.8, Avast stops MSConfig from turning off Avast services that you want off.]

DJensen99

  • Guest
Re: NetClient : 4.7 to 4.8 upgrade, problems afterwards.
« Reply #4 on: June 23, 2009, 12:08:58 AM »
Trying to upgrade existing installs via control panel from 4.8.1005 to 4.8.1038, same error...