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Offline joelw135

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Install or registration problem
« on: June 20, 2009, 08:48:28 PM »
After installing I click on Avast icon and registration window opens. I insert the registration number and get the following error.
"Deleted stale lock file '/home/joelw/.avast/lockfile-joelw'." How do I get this to run, please keep in mind I am new to Ubuntu. Thanks.

P.S. UPDATE: I deleted the .avast folder, then ran and inserted the registration and ran the program. As soon as I click update database it downloads then quits. I then try to get back into the program and I get the original error.

Joel
« Last Edit: June 20, 2009, 09:22:20 PM by joelw135 »
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Offline Lisandro

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Re: Install or registration problem
« Reply #1 on: June 21, 2009, 12:00:43 AM »
Well, that is a temporary file that was not deleted correctly. This happens when avast application is not correctly closed (but crashed).
I use Kubuntu, but I'm not an expert on avast for Linux and Linux itself. I did not make any manual changes to my avast installation on Linux. I don't know the consequences of deleting that folder. But, if I were you, I'll install avast again.
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Offline joelw135

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Re: Install or registration problem
« Reply #2 on: June 21, 2009, 12:11:43 AM »
Quote from: Tech on June 21, 2009, 12:00:43 AM
Well, that is a temporary file that was not deleted correctly. This happens when avast application is not correctly closed (but crashed).
I use Kubuntu, but I'm not an expert on avast for Linux and Linux itself. I did not make any manual changes to my avast installation on Linux. I don't know the consequences of deleting that folder. But, if I were you, I'll install avast again.

Installed twice already and it crashes everytime I download the latest updates. Just reinstalled again the clicked on update and it finished updating then closed by itself. I tried to run it and nothing happened. I then removed .avast file hidden in home folder and started again. There has got to be a way to fix this.
« Last Edit: June 21, 2009, 12:25:23 AM by joelw135 »
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Offline Lisandro

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Re: Install or registration problem
« Reply #3 on: June 21, 2009, 12:29:35 AM »
Try uninstalling, booting, installing again...
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Offline joelw135

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Re: Install or registration problem
« Reply #4 on: June 21, 2009, 12:30:59 AM »
Quote from: Tech on June 21, 2009, 12:29:35 AM
Try uninstalling, booting, installing again...
How do I uninstall?
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Offline Lisandro

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Re: Install or registration problem
« Reply #5 on: June 21, 2009, 01:02:54 AM »
Use Synaptic (or the Add/Remove program that Ubuntu uses).
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Offline joelw135

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Re: Install or registration problem
« Reply #6 on: June 21, 2009, 03:25:45 AM »
Quote from: Tech on June 21, 2009, 01:02:54 AM
Use Synaptic (or the Add/Remove program that Ubuntu uses).

It is not listed in either?
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Offline Lisandro

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Re: Install or registration problem
« Reply #7 on: June 21, 2009, 11:01:42 PM »
Quote from: joelw135 on June 21, 2009, 03:25:45 AM
It is not listed in either?
Does searching for avast (into Synaptics) return nothing? ???
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Offline joelw135

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Re: Install or registration problem
« Reply #8 on: June 22, 2009, 02:27:00 AM »
Quote from: Tech on June 21, 2009, 11:01:42 PM
Quote from: joelw135 on June 21, 2009, 03:25:45 AM
It is not listed in either?
Does searching for avast (into Synaptics) return nothing? ???

Not a thing, I ended up removing by searching and using terminal with the command gksudo nautilus the ctrl-H to view hidden files and deleating one at a time.
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Offline FreewheelinFrank

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Re: Install or registration problem
« Reply #9 on: June 22, 2009, 08:28:33 AM »
How did you install the file and what installation file did you use?

Like this?

http://www.debianadmin.com/avast-antivirus-for-ubuntu-desktop.html
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Offline joelw135

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Re: Install or registration problem
« Reply #10 on: June 22, 2009, 01:08:50 PM »
Quote from: FreewheelinFrank on June 22, 2009, 08:28:33 AM
How did you install the file and what installation file did you use?

Like this?

http://www.debianadmin.com/avast-antivirus-for-ubuntu-desktop.html

I installed the avast4workstation. 1.0.6-2 i386.deb
« Last Edit: June 22, 2009, 01:10:24 PM by joelw135 »
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Offline FreewheelinFrank

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Re: Install or registration problem
« Reply #11 on: June 22, 2009, 07:02:28 PM »
Quote from: joelw135 on June 22, 2009, 01:08:50 PM
Quote from: FreewheelinFrank on June 22, 2009, 08:28:33 AM
How did you install the file and what installation file did you use?

Like this?

http://www.debianadmin.com/avast-antivirus-for-ubuntu-desktop.html

I installed the avast4workstation. 1.0.6-2 i386.deb

avast4workstation_1.3.0-2_i386.deb is the latest version.

http://www.avast.com/eng/download-avast-for-linux-edition.html
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Offline joelw135

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Re: Install or registration problem
« Reply #12 on: June 22, 2009, 08:25:41 PM »
Quote from: FreewheelinFrank on June 22, 2009, 07:02:28 PM
Quote from: joelw135 on June 22, 2009, 01:08:50 PM
Quote from: FreewheelinFrank on June 22, 2009, 08:28:33 AM
How did you install the file and what installation file did you use?

Like this?

http://www.debianadmin.com/avast-antivirus-for-ubuntu-desktop.html

I installed the avast4workstation. 1.0.6-2 i386.deb

avast4workstation_1.3.0-2_i386.deb is the latest version.

http://www.avast.com/eng/download-avast-for-linux-edition.html

Thanks, I will try that.
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Offline zilog

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Re: Install or registration problem
« Reply #13 on: June 23, 2009, 11:06:36 AM »
Quote from: joelw135 on June 22, 2009, 08:25:41 PM
Quote from: FreewheelinFrank on June 22, 2009, 07:02:28 PM
Quote from: joelw135 on June 22, 2009, 01:08:50 PM
Quote from: FreewheelinFrank on June 22, 2009, 08:28:33 AM
How did you install the file and what installation file did you use?

Like this?

http://www.debianadmin.com/avast-antivirus-for-ubuntu-desktop.html

I installed the avast4workstation. 1.0.6-2 i386.deb

avast4workstation_1.3.0-2_i386.deb is the latest version.

http://www.avast.com/eng/download-avast-for-linux-edition.html

Thanks, I will try that.

Better, try this: http://forum.avast.com/index.php?topic=45237.0
It's the latest build.

regards,
pc
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