Author Topic: About avast! does not display latest update  (Read 4415 times)

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fdbetts

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About avast! does not display latest update
« on: July 02, 2009, 03:54:02 AM »
According to the update program my VPS is already up to date

- Vps: Already up to date
  (current version 090701-0)

Server: a959sl.avast.com (74.86.232.39)
Downloaded files: 2 (0.02 KB)
Download time: 1 s

HOWEVER when I click on About avast! it says File Version 090630-0

Offline Tarq57

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Re: About avast! does not display latest update
« Reply #1 on: July 02, 2009, 08:16:00 AM »
I would imagine the (unresponded to) advice proffered by Tech in this similar post might be a good thing to try.
Hopefully Tech will see this new thread, or you might like to post it to your original thread.
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Offline DavidR

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Re: About avast! does not display latest update
« Reply #2 on: July 02, 2009, 03:54:03 PM »
Try a repair of avast. Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow. This has in the past resolved this out of sync issue between reported and actual VPS version.
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fdbetts

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Re: About avast! does not display latest update
« Reply #3 on: July 02, 2009, 05:54:36 PM »
Okay.  The following is what what recommended to me when this happened exactlya month ago (interestingly on June 1...now it's happening on July 1)

Please, post the last 300-350 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log

Here's (some of) the log:

01.07.2009   07:29:26.000   1246447766   internet   Sending stats 'http://74.86.245.116/cgi-bin/iavs4stats.cgi': 20000004 0
01.07.2009   07:29:26.000   1246447766   file   NeedReboot=false
01.07.2009   07:29:31.000   1246447771   general   Return code: 0x20000004 [Cannot connect to 74.86.245.116 (74.86.245.116:80).]
01.07.2009   07:29:31.000   1246447771   general   Stopped: 01.07.2009, 07:29:31


01.07.2009   20:53:07.000   1246495987   general   Started: 01.07.2009, 20:53:07
01.07.2009   20:53:07.000   1246495987   general   Running setup_av_pro-537 (1335)
01.07.2009   20:53:07.000   1246495987   system   Operating system: Windows98 ver 4.10, build 2222 [ A ]
01.07.2009   20:53:07.000   1246495987   system   Memory: 58% load. Phys:15504/261524K free, Page:1661548/1835624K free, Virt:2073216/2093056K free
01.07.2009   20:53:07.000   1246495987   system   Computer WinName: GP6-400C
01.07.2009   20:53:07.000   1246495987   system   Windows Net User: User
01.07.2009   20:53:07.000   1246495987   general   Cmdline: /downloadpkgs /noreboot /updatevps /verysilent  /limitcpu 
01.07.2009   20:53:07.000   1246495987   general   DldSrc set to inet
01.07.2009   20:53:07.000   1246495987   general   Operation set to INST_OP_UPDATE_GET_PACKAGES
01.07.2009   20:53:07.000   1246495987   general   Old version: 537 (1335)
01.07.2009   20:53:07.000   1246495987   registry   Deleted registry: Software\Alwil Software\Avast\4.0\UpdateReady
01.07.2009   20:53:07.000   1246495987   system   Using temp: C:\windows\TEMP\_av_proI.tm~a64953 (5627M free)
01.07.2009   20:53:07.000   1246495987   general   SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
01.07.2009   20:53:07.000   1246495987   internet   SYNCER: Agent=Syncer/4.80 (av_pro-1335;p)
01.07.2009   20:53:07.000   1246495987   system   Computer DnsName: User.earthlink.net
01.07.2009   20:53:07.000   1246495987   system   Computer Ip Addr: 24.136.148.21
01.07.2009   20:53:07.000   1246495987   system   Installed in: C:\Program Files\Alwil Software\Avast4 (5627M free)
01.07.2009   20:53:07.000   1246495987   internet   SYNCER: Type: use IE settings
01.07.2009   20:53:07.000   1246495987   internet   SYNCER: Auth: another authentication, use WinInet
01.07.2009   20:53:07.000   1246495987   package   Part prg_av_pro-537 is installed
01.07.2009   20:53:07.000   1246495987   package   Part vps-9063000 is installed
01.07.2009   20:53:07.000   1246495987   package   Part news-50 is installed
01.07.2009   20:53:07.000   1246495987   package   Part setup_av_pro-537 is installed
01.07.2009   20:53:07.000   1246495987   package   Part jrog-119 is installed
01.07.2009   20:53:07.000   1246495987   general   Old version: 537 (1335)
01.07.2009   20:53:07.000   1246495987   general   GUID: 530d0b87-c225-4d56-a8ea-e88e4f92b538
01.07.2009   20:53:09.000   1246495989   general   Server definition(s) loaded for 'main': 260 (maintenance:0)
01.07.2009   20:53:09.000   1246495989   general   SelectCurrent: selected server 'Download671 AVAST Server' from 'main'
01.07.2009   20:53:09.000   1246495989   internet   SYNCER: Type: use IE settings
01.07.2009   20:53:09.000   1246495989   internet   SYNCER: Auth: another authentication, use WinInet
01.07.2009   20:53:09.000   1246495989   internet   SYNCER: Agent=Syncer/4.80 (av_pro-1335;f)
01.07.2009   20:53:09.000   1246495989   internet   Used server: http://74.52.200.42/iavs4x
01.07.2009   20:53:11.000   1246495991   general   Server definition(s) loaded for 'main': 260 (maintenance:0)
01.07.2009   20:53:11.000   1246495991   general   SelectCurrent: selected server 'Download516 AVAST Server' from 'main'
01.07.2009   20:53:11.000   1246495991   internet   SYNCER: Type: use IE settings
01.07.2009   20:53:11.000   1246495991   internet   SYNCER: Auth: another authentication, use WinInet
01.07.2009   20:53:11.000   1246495991   internet   Used server: http://75.125.43.210/iavs4x
01.07.2009   20:53:11.000   1246495991   package   LoadProductVpu: C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu
01.07.2009   20:53:11.000   1246495991   package   LoadPartInfo: jrog = jrog-149 returned 00000000
01.07.2009   20:53:11.000   1246495991   package   LoadPartInfo: news = news-50 returned 00000000
01.07.2009   20:53:11.000   1246495991   package   LoadPartInfo: program = prg_av_pro-537 returned 00000000
01.07.2009   20:53:11.000   1246495991   package   LoadPartInfo: setup = setup_av_pro-537 returned 00000000
01.07.2009   20:53:11.000   1246495991   package   LoadPartInfo: vps = vps-9070100 returned 00000000
01.07.2009   20:53:11.000   1246495991   package   LoadProductVpu: C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu ended with 00000000
01.07.2009   20:53:11.000   1246495991   internet   Used server: http://75.125.43.210/iavs4x
01.07.2009   20:53:11.000   1246495991   file   GetFileWithRetry: part-vps-9070100.vpu downloaded  and verified
01.07.2009   20:53:11.000   1246495991   package   Part vps-9070100 was set to be installed
01.07.2009   20:53:11.000   1246495991   package   DeleteObsoletePackages: Removed part-vps-9063000.vpu
01.07.2009   20:53:11.000   1246495991   general   Part of license key: W19973024H1400A0411
01.07.2009   20:53:11.000   1246495991   package   IsFullOkay: vps-9070100.vpu - not okay (doesn't exist)
01.07.2009   20:53:13.000   1246495993   package   IsFullOkay: vpsm-9070100.vpu - not okay (doesn't exist)
01.07.2009   20:53:13.000   1246495993   package   IsFullOkay: vpsm-9070100.vpu - not okay (doesn't exist)
01.07.2009   20:53:13.000   1246495993   package   Packages before download
01.07.2009   20:53:13.000   1246495993   package   Vpu: C:\Program Files\Alwil Software\Avast4\Setup\vpsm-9063000.vpu, size: 133. md5: AF16F926E69BB2CAA806933D407C8EDC, computemd5 returned 0x00000000, sig: 234A2BD37BAAC45358B0169DD87026467841E5BF3096B559040DCA22ADAD51749571C6A32753EC1F returned 0x00000000
01.07.2009   20:53:14.000   1246495994   package   Vpu: C:\Program Files\Alwil Software\Avast4\Setup\vps-9063000.vpu, size: 26540161. md5: FF0D0566E9CF3DD2C6538B0BBDD1F887, computemd5 returned 0x00000000, sig: 831B67325E2F75E0F4D838ACFEDDB55689BA16166022274C6173F3E2980505F1B93879F424F7038A returned 0x00000000
01.07.2009   20:53:14.000   1246495994   internet   Used server: http://75.125.43.210/iavs4x
01.07.2009   20:53:14.000   1246495994   file   GetFileWithRetry: vps-9070100-9063000.vpu downloaded  and verified
01.07.2009   20:53:14.000   1246495994   package   DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vps-9070100-9063000.vpu, returned 0x00000000
01.07.2009   20:53:26.000   1246496006   package   PerformDiff: Ok
01.07.2009   20:54:25.000   1246496065   package   DeleteObsoletePackages: Removed vps-9063000.vpu
01.07.2009   20:54:25.000   1246496065   internet   Used server: http://75.125.43.210/iavs4x
01.07.2009   20:54:25.000   1246496065   file   GetFileWithRetry: vpsm-9070100.vpu downloaded  and verified
01.07.2009   20:54:25.000   1246496065   package   DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vpsm-9070100.vpu, returned 0x00000000
01.07.2009   20:54:25.000   1246496065   package   DeleteObsoletePackages: Removed vpsm-9063000.vpu
01.07.2009   20:54:25.000   1246496065   package   Transferred: files 5, bytes 62986, time 1617 ms
01.07.2009   20:54:25.000   1246496065   package   Retries: total 0, files 0, servers 2
01.07.2009   20:54:25.000   1246496065   package   Submit: files 0, bytes 0, time 0 ms
01.07.2009   20:54:25.000   1246496065   package   Submit success: files 0, bytes 0, time 0 ms
01.07.2009   20:54:26.000   1246496066   internet   Sending stats 'http://75.125.43.210/cgi-bin/iavs4stats.cgi': 00000000 204
01.07.2009   20:54:26.000   1246496066   file   NeedReboot=false
01.07.2009   20:54:26.000   1246496066   general   Return code: 0x20000000 [Something done]
01.07.2009   20:54:26.000   1246496066   general   Stopped: 01.07.2009, 20:54:26


01.07.2009   20:58:02.000   1246496282   general   Started: 01.07.2009, 20:58:02
01.07.2009   20:58:02.000   1246496282   general   Running setup_av_pro-537 (1335)
01.07.2009   20:58:02.000   1246496282   system   Operating system: Windows98 ver 4.10, build 2222 [ A ]
01.07.2009   20:58:02.000   1246496282   system   Memory: 58% load. Phys:14176/261524K free, Page:1661448/1835624K free, Virt:2073216/2093056K free
01.07.2009   20:58:02.000   1246496282   system   Computer WinName: GP6-400C
01.07.2009   20:58:02.000   1246496282   system   Windows Net User: User
01.07.2009   20:58:02.000   1246496282   general   Cmdline: /downloadpkgs /noreboot /updatevps /verysilent  /limitcpu 
01.07.2009   20:58:02.000   1246496282   general   DldSrc set to inet
01.07.2009   20:58:02.000   1246496282   general   Operation set to INST_OP_UPDATE_GET_PACKAGES
01.07.2009   20:58:02.000   1246496282   general   Old version: 537 (1335)
01.07.2009   20:58:02.000   1246496282   registry   Deleted registry: Software\Alwil Software\Avast\4.0\UpdateReady
01.07.2009   20:58:02.000   1246496282   system   Using temp:



fdbetts

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Re: About avast! does not display latest update
« Reply #4 on: July 03, 2009, 09:12:31 AM »
FYI
As of July 2 versions are the same again.
So it seems to fix itself after one day.
I'll look for the anomoly again on August 1.

Offline Lisandro

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Re: About avast! does not display latest update
« Reply #5 on: July 03, 2009, 04:55:14 PM »
Your log seems ok. I'm not sure that the last lines anyway, not the first ones.
Glad it's ok now.
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