Hi Vlk,
Thank you very much for your reply.
Regarding the screen dump, I think I have difficulty to do that as each time my PC was crashed to the BLUE
TEXT screen, ie, the Windows GUI screen was no longer valid and my PC only reacted to the Power button. Therefore, each time when the crash happened, what I could do was only read the error message and then press the power button to switch off my machine.
Moreover, since I doubt the crash was due to the installation (right after) of Avast for my new windows XP, so I had already reinstalled the Windows and I dare not to install the Avast 4 again until I can get some firm support from Avast. So, if you think I must provide you a screen dump of the incidence then I think I had to install the Avast again to see if the incidence would happen or not. Indeed I had re-installed my Win Xp trying to prove myself if the incidence was due to the Avast. However, after the third time of installation of my XP but without installing the Avast (the first two with Avast as well), my system has no longer experience the crash. I think I have no choice to accept the "fact".
I have not installed any other anti-virus program unless the XP has some protection auto switched-on but I don't know. So none from myself.
Furthermore, I really have not imagined that the language type of the Windows may affect the stability of Avast as I could not find any mentions from Avast.com. Neverthless, I am using a pure English version of
XP Pro SP1 but of course with my locale things set to my home country. I'm from Hong Kong. In order to give you more idea, I am attaching a screen dump of my current Regional Option setting.
Again, thank you very much and looking foward to hearing from you for your advice.
Cheers,
Lawrence Chiu