i can't download spybot search and destroy. It's either being canceled or if I could download it, it says I have no permission to access it. Why is that? I can't even download spyware blaster nor the avast anti rootkit!!! what's going on!!!!!!
Most probably you're infected and the malware is preventing you to get protection/cleaning software.
It sounds like a hosts file problem. Check the contents of the file at the location for your operating system.
Windows 95 - C:windows
Windows 98 - C:\windows
Windows Me - C:\windows
Windows 2000 - C:windows\system32\drivers\etc
Windows XP - C:\windows\system32\drivers\etc
Windows NT - C:\winnt\system32\drivers\etc
Windows Vista - C:\windows\system32\drivers\etc
Note the file does not have an extention, it's simply hosts
The default file consists of a number of example lines preceded with # The only required line is
You can get a good replacement and more info on what the hosts file does from herehttp://www.mvps.org/winhelp2002/hosts.htm
HostsMan could be the best tool for having it updated: http://www.abelhadigital.com
HOSTS file redirect a common malware tactic to block AV sites making it difficult to remove malware. Check your HOSTS file using notepad or a text editor of your choice and look for entries with avast.com on the line, you may well see other AV sites.