how to remove win 32 trojan gen(other)

[vedajothi]

hello,
i am getting this avast warning often
C:\DOCUME~1\earth\LOCALS~1\Temp\1.tmp\[Embedded_R#PRT]Win32:Trojan-gen {Other}
i cant move to the chest. the avast is showing the following message,
AVAST!:THE SYSTEM CANNOT FIND THE FILE SPECIFIED.
the file cannot be processed.
ITS very much annoying. please help me to resolve this problem.
I have scanned my system in safe mode but still i couldnt resolve.
avast continues to pop up warning.

[micky77]

Try running the following programs. With HijackThis,choose ' scan and save a logfile, copy / paste the log here.
Then run MBAM and SAS, and post their logs as well

http://filehippo.com/download_hijackthis/

http://filehippo.com/download_malwarebytes_anti_malware/

http://filehippo.com/download_superantispyware/

Also clean your temp files with Ccleaner http://filehippo.com/download_ccleaner/

[Lisandro]

Clean your temporary files. You can use CleanUp or CCleaner for that.

It will be good if you download, install, update and run MBAM.
If any infection is detected, better and safer is send the file to Quarantine than to simple delete them.

[vedajothi]

i have scanned my system with HIJACK THIS! and following is the log file generated.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:06:26 PM, on 8/8/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
E:\oracle\ora90\bin\agntsrvc.exe
C:\WINDOWS\system32\cmd.exe
E:\oracle\ora90\bin\dbsnmp.exe
E:\oracle\ora90\BIN\TNSLSNR.exe
e:\oracle\ora90\bin\ORACLE.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Documents and Settings\earth\Desktop\FIX\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: Shell=Explorer.exe rundll32.exe tapi.nfo beforeglav
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "E:\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Internet Connection Wizard Setup Tool] C:\Program Files\Internet Explorer\Connection Wizard\icwsetup.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: AUTOEXEC.BAT
O4 - Global Startup: Boot.bak
O4 - Global Startup: cmldr
O4 - Global Startup: ComboFix.txt
O4 - Global Startup: CONFIG.SYS
O4 - Global Startup: icwsetup.exe
O4 - Global Startup: install.log
O4 - Global Startup: report.txt
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Oracle OLAP 9.0.1.0.1 (OLAPServer) - Oracle Corporation - E:\oracle\ora90\bin\xsolap.exe
O23 - Service: Oracle OLAP Agent - Unknown owner - E:\oracle\ora90\bin\xsaagent.exe
O23 - Service: OracleOraHome90Agent - Oracle Corporation - E:\oracle\ora90\bin\agntsrvc.exe
O23 - Service: OracleOraHome90ClientCache - Unknown owner - E:\oracle\ora90\BIN\ONRSD.EXE
O23 - Service: OracleOraHome90HTTPServer - Unknown owner - E:\oracle\ora90\Apache\Apache\Apache.exe
O23 - Service: OracleOraHome90PagingServer - Unknown owner - E:\oracle\ora90/bin/pagntsrv.exe
O23 - Service: OracleOraHome90SNMPPeerEncapsulator - Unknown owner - E:\oracle\ora90\BIN\ENCSVC.EXE
O23 - Service: OracleOraHome90SNMPPeerMasterAgent - Unknown owner - E:\oracle\ora90\BIN\AGNTSVC.EXE
O23 - Service: OracleOraHome90TNSListener - Unknown owner - E:\oracle\ora90\BIN\TNSLSNR.exe
O23 - Service: OracleServiceSTAR - Oracle Corporation - e:\oracle\ora90\bin\ORACLE.EXE
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Visibroker Smart Agent (xsSmartAgent) - Unknown owner - E:\oracle\ora90\bin\osagent.exe

--
End of file - 6150 bytes

[micky77]

First, can you go to virus total, and upload the following file, then post the results, icwsetup.exe in
C:\Program Files\Internet Explorer\Connection Wizard\icwsetup.exe http://www.virustotal.com/

The following entry is bad F2 - REG:system.ini: Shell=Explorer.exe rundll32.exe tapi.nfo beforeglav

Wait for the results of the file first, before fixing.