Hi, Would very much appreciate some help on this frustrating problem. I'm using Avast 4.8 and every 10 minutes a detection of a "Win32: Trojan-gen" keeps popping up on screen.
I've seen this problem posted by others too, but I'm having trouble following the solutions (I've seen so many different solutions).
The details I see on the Avast pop-up are:
File name: C:\DOCUME~1\admin\LOCALS~1\Temp\4000009000def1e1004cfdc5033h\cvtres.exe
Malware name: Win32:Trojan-gen {Other}
Malware type: Virus/Worm
Please treat me as a beginner. I've seen solutions requiring "hijacks", "logs", etc but I have no idea what they mean or how to bring them up so if you can, please let me know what I need to do. Thanks!