Author Topic: I HAVE A ?  (Read 3565 times)

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« on: August 23, 2009, 05:15:49 PM »
when i am running avast scan and i get this notice if i want to del the file or what do i want to do with the page report my computer Freezes i don't know why,,but does any body know what i should do...(can we chat live with avast support staff)?
this is the file name...

this is the malware name ...

please anybody..

Offline FreewheelinFrank

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Re: I HAVE A ?
« Reply #1 on: August 23, 2009, 05:45:48 PM »
Hi DJ G,

Try a boot time scan with avast! Right click the scanner screen, select 'schedule a boot time scan' and reboot when requested. (Or open the tab at the top left of the scanner screen and select the boot time option from there.)

Select the option to 'Move to Chest' if malware is found.
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Offline DavidR

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Re: I HAVE A ?
« Reply #2 on: August 23, 2009, 05:48:26 PM »
Are you actually using the avast for Server edition ?

The problem is the detection is within an archive file upgrade.exe and avast couldn't really extract it from there without possibly corrupting it.
As you can see it is in a Temp folder you could a) clear the files in Temp or b)  just the upgrade.exe.

So if you know what the Upgrade relates to, the Kw1 folder, what created it, etc. otherwise I would say you should clear all temp files.

These would help to automate that maintenance task, CCleaner - Temp File Cleaner, etc. or ClearProg - Temp File Cleaner
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