Tech,
There are no dump or log files there.
I supplied a dump 2 days ago to your ftp server, and so did someone else. We got no response, we were not told if someone was working on the problem or not.
I can't kill the process, task manager will not let me. Process explorer does, but then it won't come up again so I am left completely without protection.
The trick with the customize reduces the ACTIVE page set temporarily, NOT the virtual allocation which is the problem here. See my response there.
Tech,
I think you are being very short sighted here.
We reported a problem, a serious one, that you don't know the cause of.
You had a chance to check it out before it becomes acute with a lot of users.
But you in your wisdom decided that it is not important enough.
How do you know how many users it is affecting ? my system is not special, I don't have any special installation that can cause this. It is going to happen to a LOT of your users. People just haven't figured out yet that their system is slow because of you. But they will. And you will get the phone calls.
I am willing to bet on it.
I want to see you telling your paying customers that you are too busy to solve this.....