Author Topic: cannot dismiss virus alert window  (Read 11275 times)

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Offline mikelke

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Re:cannot dismiss virus alert window
« Reply #15 on: June 01, 2004, 10:47:20 PM »
To my mind silent mode should not only kill the options window but also the alarm.
It does. I know because in my last install op WinXP + Avast it worked well. No window and no alarm. Just the 'small' notification at the bottom of the screen.

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I would try the repair first, add remove avast and select change. You will need to be on-line for this. Some how or other I feel that an uninstall and reinstall will have little effect but it wouldn't hurt.
As I stated in my original post I've tried the repair function but it didn't help a bit. And a un/reinstall... I'm afraid I will have to collect all of my mail again from the mail servers etc. etc.... Isn't there another option?

Looks like we're missing something here...

Offline Lisandro

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Re:cannot dismiss virus alert window
« Reply #16 on: June 02, 2004, 11:54:36 PM »
Mikelke,
What is your avast4.ini file value for ShowVirusTag at section AAVM? (see details on the link bellow on my signature)

If you change the value, boot... Does this change the avast behavior?
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Offline mikelke

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Re:cannot dismiss virus alert window
« Reply #17 on: June 03, 2004, 09:26:22 PM »
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What is your avast4.ini file value for ShowVirusTag at section AAVM?
Strangely, there wasn't mentioning of this entrance at all!
 
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If you change the value, boot... Does this change the avast behavior?
I added ShowVirusTag=0 right beneath the tag [AAVM], rebooted, and the warning still appeared. Changed the value to 1, rebooted, and (naturally :) ) the window appeared. Changed it back again to 0, rebooted, and the window still appeared...

Mmmm... Anything wrong with the configuration of Avast?   ???

Offline Lisandro

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Re:cannot dismiss virus alert window
« Reply #18 on: June 04, 2004, 01:59:03 PM »
Mikelke, I think I reach the end of my limited knowleage about avast  :-\
Why don't you ask for help by IM to Vlk or Igor?
Maybe I can figure out what can be done but, right now, the only guess is that EICAR virus test do now 'works' like a real virus file.
Maybe, if you read carefully the 'avast settings' thread (see link bellow) you can discover an hidden feature to do what you need...  ::)
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Offline igor

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Re:cannot dismiss virus alert window
« Reply #19 on: June 04, 2004, 02:19:34 PM »
So, if I understand the previous posts correctly, the "Virus found!" dialog still appears, even though you set the silent mode, right?

I noticed that the original post mentioned "Outlook 2003" and the following posts referred to the Internet Mail provider. Maybe a stupid question... but is the Silent mode turned on for the right provider (Internet Mail for Outlook Express, and Outlook/Exchange for full Outlook)?

Offline mikelke

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Re:cannot dismiss virus alert window
« Reply #20 on: June 04, 2004, 05:54:50 PM »
So, if I understand the previous posts correctly, the "Virus found!" dialog still appears, even though you set the silent mode, right?

I noticed that the original post mentioned "Outlook 2003" and the following posts referred to the Internet Mail provider. Maybe a stupid question... but is the Silent mode turned on for the right provider (Internet Mail for Outlook Express, and Outlook/Exchange for full Outlook)?
Right, and it's not a stupid question but the only silent mode I see in Outlook/Exchange is on the tab Heuristic and this is also set to silent mode and to Markin subject field. So, no idea here...  :(

Offline bob3160

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Re:cannot dismiss virus alert window
« Reply #21 on: June 05, 2004, 03:17:34 AM »
Technical,
I feel like you. Enough is enough. now it's apparently igor's turn :'(
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Offline mikelke

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Re:cannot dismiss virus alert window
« Reply #22 on: June 09, 2004, 12:56:23 AM »
Now, I un- and reinstalled Avast but no difference. I did not deleted the map of Alwil software beneath C:\program files. Strange thing was that there wasn't also a ShowVirusTag=0 beneath the tag [AAVM] in the avast4.ini file... Tried this too but... :(

Offline igor

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Re:cannot dismiss virus alert window
« Reply #23 on: June 09, 2004, 10:24:34 AM »
Well, it seems that the Outlook plugin really doesn't have the silent mode in the Home version :(
Hopefully Vlk will fill this omission (but it probably won't make it into the current update, so it would have to be in avast! 4.5).

Offline Vlk

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Re:cannot dismiss virus alert window
« Reply #24 on: June 11, 2004, 09:58:56 AM »
Correct. Currently, it's not possible (at least without any hacking) to set the silent mode for the Outlook provider in the Home version (it IS possible to do so in the Pro version, though).

We'll probably add this feature in the next program update.


Cheers,
Vlk
« Last Edit: June 11, 2004, 09:59:43 AM by Vlk »
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Offline mikelke

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Re:cannot dismiss virus alert window
« Reply #25 on: June 11, 2004, 07:52:04 PM »
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Currently, it's not possible (at least without any hacking) to set the silent mode for the Outlook provider in the Home version.
So it does work with, for example, Outlook Express?

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We'll probably add this feature in the next program update.
And when is this update coming? Because I do not feel like buying yet...

Or can you explain the 'hacking' to me?  :D

Greetings,
  8)
Mike

Offline bob3160

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Re:cannot dismiss virus alert window
« Reply #26 on: June 11, 2004, 10:09:42 PM »
mikelke
The post referred to Outlook and you are talking about Outlook Express.
They are two different programs Outlook Express is supplied with the windows operating system and Outlook is a part of MS Office. They both handle e-mail but in much different ways.
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Offline igor

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Re:cannot dismiss virus alert window
« Reply #27 on: June 11, 2004, 10:12:00 PM »
Yes, it works in Outlook Express - it moves infected attachments to the Chest and doesn't show the virus dialog.

As for the hacking... I guess Vlk meant editing of some option files (such as DefTasks.xml? just guessing... the problem is that this file can be overwritten back to the original state during updates).

Offline mikelke

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Re:cannot dismiss virus alert window
« Reply #28 on: June 12, 2004, 01:10:25 AM »
Well, I now use the Pro version. Deinstalled Home, rebooted and guess what? The stupid alert window keeps on appearing... And yes, all my settings in the provider section are set to Silent Mode and No. hat strikes me that in the avast.ini there STILL was no entrance of ShowVirusTag=0"...

What am I missing here?

Offline DavidR

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Re:cannot dismiss virus alert window
« Reply #29 on: June 12, 2004, 01:29:46 AM »
Well, I now use the Pro version. Deinstalled Home, rebooted and guess what? The stupid alert window keeps on appearing... And yes, all my settings in the provider section are set to Silent Mode and No. hat strikes me that in the avast.ini there STILL was no entrance of ShowVirusTag=0"...

What am I missing here?


1. If that is the default setting, it will probably not appear in the avast4.ini file.

2. Read this thread Understanding avast4.ini You will probably find it helpfull not to mention it took Technical ages to compile.

HTH David
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