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Author Topic: Invalid License Key  (Read 25589 times)

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Offline igor

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Re: Invalid License Key
« Reply #45 on: September 21, 2009, 11:22:09 PM »
Not really, "C" is also allowed.
However, the last lines are quite strange... can you create the mentioned registry key (manually, using regedit)?
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Offline DavidR

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Re: Invalid License Key
« Reply #46 on: September 21, 2009, 11:30:35 PM »
Quote from: darkchild101 on September 21, 2009, 10:43:26 PM
DavidR i have just re registered and again got given another licence key starting with C and not W and like before am stating am in the UK and actually used the link you provided


As an aside just done msconfig and shows the following things as stopped under Services

Avast antivirus------------------------stopped
Avast mail scanner---------------------stopped
Avast Web scanner--------------------stopped

some other hings apart from the above are also listed as stopped so what does this mean

All of the registration keys I have received since 2004 have begun with W and many others that have been posted have also begun with W, so I can't explain that.

Hopefully Igor is on to something with the inability to create the registry key.

What other security software do you have installed ?
Anything that might protect the registry, stopping avast from creating the key/s.
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Offline Lisandro

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Re: Invalid License Key
« Reply #47 on: September 21, 2009, 11:33:56 PM »
Right now, I suggest an installation from the scratch:

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. It will be good to accept the boot time scanning. Boot.
6. Check and post the results.
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Offline DavidR

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Re: Invalid License Key
« Reply #48 on: September 22, 2009, 01:07:26 AM »
Tech I presume he has just done that as I suggested earlier (reply #13, http://forum.avast.com/index.php?topic=48765.msg412527#msg412527) and the result was the contents of the setup log and the inability to create the registry key as pointed out by Igor.

I'm now suspecting if the installation wasn't from an account with administrator rights then that would stop any creation of registry keys. So we will ahve to see if he can create the registry key manually as Igor suggests.
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Offline Lisandro

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Re: Invalid License Key
« Reply #49 on: September 22, 2009, 02:45:46 AM »
Strange... if this was happening with Windows 98... problems with registry...
But I suggest an installation from the scratch as I've thought that aswClear.exe will delete the key and, after booting, the installation will run.
Sorry.
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darkchild101

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Re: Invalid License Key
« Reply #50 on: September 22, 2009, 03:08:36 AM »
Quote from: igor on September 21, 2009, 11:22:09 PM
Not really, "C" is also allowed.
However, the last lines are quite strange... can you create the mentioned registry key (manually, using regedit)?


Sorry Igor, i am not very computer savvy, what does this mean :'( How do i do what you suggest


Does it mean anything about Avast showing as stopped in some of its functions that its stopped in msconfig


Secondly, whenever i double click on the avast icon, it says its checking memory and startup items ans never finishes doing this even after an hour though it shows window for putting key into
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