Author Topic: problem with the web shield  (Read 6252 times)

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dark_nexus

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problem with the web shield
« on: September 22, 2009, 12:00:48 PM »
Hi, I found a little(or big) problem in my avast home....

I'm no so good with the explanations...  then here is a pic

more than 2 hours and no scanned counts, looks like no activity

and in other pc...


have a big diference...

then I guess that my web shield is not working.. but why ?
I reinstalled the avast 2 times, and still the same...

any idea what could be the problem?

I'm no want install windows again :P

thank you in advance

dark_nexus

  • Guest
Re: problem with the web shield
« Reply #1 on: September 22, 2009, 03:49:51 PM »

near 7 hours and still nothing...

the module is active, and the soft is update... :S

what happen with my avast?  ??? ???



Offline Lisandro

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Re: problem with the web shield
« Reply #2 on: September 22, 2009, 04:00:46 PM »
Do you use any proxy in the problematic computer?
Can you check your settings (customize button)? Is web scanning checked?
Which browser do you use?
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dark_nexus

  • Guest
Re: problem with the web shield
« Reply #3 on: September 22, 2009, 04:19:05 PM »
no proxy...
web scanning is cheked...
I use FF, IE, Chrome, Opera  :P

Offline Lisandro

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Re: problem with the web shield
« Reply #4 on: September 22, 2009, 05:29:58 PM »
Really strange...

Can you activate logging in WebShield?
0. (Disable avast self-defense module: Program settings > Troubleshooting tab of settings.)
1. Edit <avast>\data\avast4.ini file with Notepad (or use step 0 with other text editors).
2. Find the section [WebScanner]
3. Add the line:
    EnableLogging=1
4. Restart Web Shield in XP\Vista (terminate and start again) or whole PC in case of Win98
5. Browse (trying to access some webpages)

The log file are <avast>\data\log\ashwebsv.log and ashwebsv.ws.
They would be accessible when WebShield is terminated again.
Post them here or send by mail to rypacek (at) asw.cz
After that, disable the logging to avoid a big log file.

Oh, enable the self-defense module again after that if you have to follow step 0.
The best things in life are free.

dark_nexus

  • Guest
Re: problem with the web shield
« Reply #5 on: September 22, 2009, 05:49:03 PM »
here my  avast4.ini
[WebScanner]
AutoRedirect=1
HttpRedirectPort=80
LoadIsapiFilters=1
ISAPIFilter1=ashWsFtr.dll
IgnoreAddress=
IgnoreLocalhost=1
ZoneAlarmCompatibility=1
EnableLogging=1

-------------------------------------
AshWebSv.log and AshWebSv.ws  have  0kB


Offline Lisandro

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Re: problem with the web shield
« Reply #6 on: September 22, 2009, 05:51:40 PM »
Did you follow step 4?

Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair).
The best things in life are free.

dark_nexus

  • Guest
Re: problem with the web shield
« Reply #7 on: September 22, 2009, 05:53:00 PM »
yes I follow the step 4

I will repair... just give me a moment :P

Offline Lisandro

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Re: problem with the web shield
« Reply #8 on: September 22, 2009, 05:57:32 PM »
yes I follow the step 4

I will repair... just give me a moment :P
Ok. I'll be out for launch :)
The best things in life are free.

dark_nexus

  • Guest
Re: problem with the web shield
« Reply #9 on: September 22, 2009, 05:59:55 PM »
done... the same.. still no working
here is the report
http://pastebin.org/20702

Offline Lisandro

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Re: problem with the web shield
« Reply #10 on: September 22, 2009, 07:23:21 PM »
Did you have ZoneAlarm in the past?
Any other firewall?
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dark_nexus

  • Guest
Re: problem with the web shield
« Reply #11 on: September 22, 2009, 08:21:29 PM »
yes I have ZA in the past..... I don't know why now I having problems :S

Offline Lisandro

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Re: problem with the web shield
« Reply #12 on: September 23, 2009, 12:13:27 AM »
Was it correctly uninstalled? Can't we think that remains of ZA are interfering?
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dark_nexus

  • Guest
Re: problem with the web shield
« Reply #13 on: September 23, 2009, 09:21:36 AM »
I have uninstalled the ZA and the problem is the same :S

maybe the winxp is kaput......

do you know what is the best free firewall? that no give me problems with the avast??

maybe this? Comodo Personal Firewall Free

YoKenny

  • Guest
Re: problem with the web shield
« Reply #14 on: September 23, 2009, 11:51:07 AM »
Read about Comodo:
http://forum.avast.com/index.php?topic=46737.0

I am running Build: Sept2009 (4.8.1355) without a problem.