Hi folks,
I've seen several similar issues here, but there are some differences so I need to see if I can get a precise answer for this exact situation.
In the past couple of days, a new trojan seems to have become widespread and it's showing up every few minutes in my domain's email in-box (I average 2000+ emails daily for my domain, although 95% of those are spam messages). When an email with the trojan is detected on my MailWasher machine, it is not performing any silent behavior and instead it is popping up this message dialog:
Even though the recommended action says "Delete", the dialog's default button is actually configured for "No Action". That seems fairly dangerous to me. I've almost accidentally had it selected via the Enter key before and since that would allow the trojan on my system unrestricted, I'd say it's a very poor choice for a default button. But anyway, if I do make sure to choose "Delete", then it comes up with this confirmation message dialog:
I'm interested in finding out how to automate the responses to those two message dialogs so that the first one automatically chooses the "Delete" option and the second one automatically confirms the "Delete Files Permanently" activity. I've seen the stuff about the silent option and whether it automatically chooses "OK", but I'm not sure "OK" would be what I'm looking for here - if it just actuates the default button, then it would not. Is there some way to actually stipulate that silent mode should choose "Delete"? And then also confirm the deletion??
Since this is from email rather than the result of a scan, not being able to automate this is causing any other pending email to wait to be serviced on the particular system that's popped the message dialog. And since this happens on my MailWasher machine (as well as all my others - I have 10 licenses), it means that my other machines (several different machines all receive email from the same mail server source) end up filling up with spam which would be getting filtered out if the MailWasher machine weren't being held up by these dialogs. And when there are nearly 2000 spam messages each day, that's a ton of undesired spam that I'm seeing until I can figure out how to automate those avast! 4.8 Pro choices.
Thanks a lot for your help!
Regards,
Jeff Andrews
Chrome City Studios / FX Models