Author Topic: Application Popup  (Read 9771 times)

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Offline Lisandro

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Re: Application Popup
« Reply #15 on: October 14, 2009, 02:59:49 AM »
1. Right click the 'a' blue icon on system tray.
2. Programs settings > Troubleshooting (tab).
3. Disable self defense module.
4. Delete the logs...
5. Enable self defense module again.
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east yorkie

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Re: Application Popup
« Reply #16 on: October 14, 2009, 08:48:43 PM »
Followed the advice given and found that Avast had made a new aswAr.log file (59KB) I then deleted both 'old' files and rebooted again.  All seems fine and my Alwil program file now only totals 128MB, will keep monitoring to see if the new file (or any other) starts to increase in size.

I will do a clean install when the new version is released.  Thanks once again for all the help, which was much appreciated as always.

Offline DavidR

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Re: Application Popup
« Reply #17 on: October 14, 2009, 10:16:45 PM »
No problem, glad I could help.
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east yorkie

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Re: Application Popup
« Reply #18 on: October 18, 2009, 08:31:32 PM »
Just checked my Avast files and a new aswAr1.log file has been made and it is already at 6043KB.  It appears that anti-rootkit scan results are recorded on the aswAr.log (59KB) and earlier scans are archived on the aswAr1.log file.  Is there anyway of preventing this or is it just a case of deleting the aswAr1.log file on a regular basis?

Offline DavidR

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Re: Application Popup
« Reply #19 on: October 18, 2009, 09:09:44 PM »
I don't know what is recorded in aswAr1.log, so I can't say why it might be being created or if there is a setting that will stop it from being created. I have never had this file created on my current system.

Try Program Settings, Logging and set the Log file size limit to something more bearable, I have mine set at 128 KB even double or quadruple that would be more than adequate and still take up much less scace.

I don't know if you have the Program Settings, Report File option enabled (or even if this would have anything to do with the anti-rootkit), but that gives a different file name in the Report sub-folder. It has an option to overwrite existing report file, rather than adding to the existing one. Again I don't feel this is anything to do with your issue.

Whilst it is relatively small try opening it with wordpad and see what is in it.
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east yorkie

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Re: Application Popup
« Reply #20 on: October 18, 2009, 11:47:06 PM »
Hi David and many thanks for your swift response.  I have deleted the aswAr1.log file and set the log file size limit to 128KB, it was set at 4096KB.  The logging level is set at Notice also I have enabled the Report file and checked the 'overwrite existing' box. 

I opened both files in Word and they both contained the anti-rootkit logging records ie the process line by line and final summary.

I think reducing the file size down to 128KB maybe the answer but I will report back in a day or so and let you know.  Thanks once again and best wishes.

Offline DavidR

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Re: Application Popup
« Reply #21 on: October 19, 2009, 12:05:36 AM »
I suspect that with the log file sizes set at 4MB that it won't have any impact as your aswAr1.log was already over that (twice).
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Offline Lisandro

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Re: Application Popup
« Reply #22 on: October 19, 2009, 12:09:04 AM »
I suspect the log limit has doing nothing with some of the logs... including setup one :P
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east yorkie

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Re: Application Popup
« Reply #23 on: October 19, 2009, 09:05:50 PM »
The aswAr1.log file is back and already has a size of 3014KB, it contains the anti-rootkit scans prior to the most recent one which is in the aswAr.log file (59KB).  Isn't it normal procedure for each scan log to be overwritten?  It looks very much like my only option is to try a clean install either that or keep deleting the aswAr1.log file on a regular basis.

You may have noticed the discrepancy between the sizes of the two log files and yet they appear to hold the same data apart from the date/time of the scans, I have no idea why that is.

Offline DavidR

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Re: Application Popup
« Reply #24 on: October 19, 2009, 09:48:52 PM »
Well as I have said I have never had that file created, so I don't know what settings that you might have that could be responsible for it. So a clean reinstall would be a good start point as there is no restore defaults setting.

Download the latest version of avast http://www.avast.com/eng/download-avast-home.html and save it to your HDD, somewhere you can find it again. Use that when you reinstall. Ensure that you scroll down and select the avast direct download link for the English version and not Cnet as that is for an on-line installation (not what you want to do). - Direct download for avast Home, English version, http://files.avast.com/iavs4pro/setupeng.exe.

Download the avast! Uninstall Utility, find it here and save it to your HDD.
  • 1. Now uninstall (using add remove programs, if you can't do that start from the next step), reboot.
  • 2. run the avast! Uninstall Utility, reboot.  If step 1 failed it may be necessary to run this from safe mode, once complete reboot into normal mode.
  • 3. install the latest version, reboot.
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east yorkie

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Re: Application Popup
« Reply #25 on: October 19, 2009, 11:58:24 PM »
Thanks David for your help and for the reinstall instructions - I had forgotten all about the Avast Uninstall Utility!  I am sure (fingers crossed) that a clean reinstall will resolve the issue.
Best wishes.
« Last Edit: October 20, 2009, 12:00:59 AM by east yorkie »

Offline DavidR

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Re: Application Popup
« Reply #26 on: October 20, 2009, 01:06:05 AM »
You're welcome, good luck.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security