Author Topic: A false positive of AVAST!!! 11/10/2009  (Read 3308 times)

0 Members and 1 Guest are viewing this topic.

avuser

  • Guest
A false positive of AVAST!!! 11/10/2009
« on: October 11, 2009, 02:37:01 AM »
I'm an avast user in China,here i'd like to say it's a good Antivirus software,but SogouPY.ime is a text input software!Not Virus!I upload the pics ! I hope this mistake could be repaired quickly! I'm waiting!!

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 86510
  • No support PMs thanks
Re: A false positive of AVAST!!! 11/10/2009
« Reply #1 on: October 11, 2009, 02:48:00 AM »
You could also check the offending/suspect file at: VirusTotal - Multi engine on-line virus scanner and report the findings here the URL in the Address bar of the VT results page. You can't do this with the file securely in the chest, you need to extract it to a temporary (not original) location first, see below.

Create a folder called Suspect in the C:\ drive, e.g. C:\Suspect. Now exclude that folder in the Standard Shield, Customize, Advanced, Add, type (or copy and paste) C:\Suspect\* That will stop the standard shield scanning any file you put in that folder. You should now be able to export any file in the chest to this folder and upload it to VirusTotal without avast alerting.

If it is indeed a false positive, see http://forum.avast.com/index.php?topic=34950.msg293451#msg293451, how to report it to avast! and what to do to exclude them until the problem is corrected.

####
There is a report as a false positive link at the bottom right of the alert window also.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.2.6003 (build 22.2.7013.717) UI 1.0.697/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

avuser

  • Guest
Re: A false positive of AVAST!!! 11/10/2009
« Reply #2 on: October 11, 2009, 03:36:26 AM »
thank you for your reply~I've already copy this Method and Release it on the Official website of SOGOU BBS .there are many avast users Complaining the  false positive !I THINK THIS WILL HELP THEM TOO!

refraction

  • Guest

Offline Tarq57

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 3695
  • If at first you don’t succeed; call it version 1.0
Re: A false positive of AVAST!!! 11/10/2009
« Reply #4 on: October 11, 2009, 06:39:35 AM »
Looks like it's already been fixed. (No Avast detection in that VT result.)
Windows 10,Windows Firewall,Firefox w/Adblock.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 86510
  • No support PMs thanks
Re: A false positive of AVAST!!! 11/10/2009
« Reply #5 on: October 11, 2009, 04:11:50 PM »
Not necessarily, as on occasion the VirusTotal VPS version is older than that of the user. Though in this case it seems they have the latest VPS (current version 091010-0), since their last updated is shown as 2009.10.11.

I do however, notice they don't have the latest program version.

So we will have to see if it really has been corrected, when avuser re-scans the file.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.2.6003 (build 22.2.7013.717) UI 1.0.697/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security