Inbox mail deleted by itself.

[alexyong07]

I have this problem. When i open my Windows mail, the first folder to go in is INBOX. Whenever i click other folder (for example, Outbox or Sent) and come back to inbox, i find that the latest e-mail i receive will be deleted. The inbox mail will keep on delete if i repeatedly go to other folder. I belive it should be because of virus/worms. I downloaded avast and latest update, and get all of my drive scanned. But the problem still there after the scan. What could be the problem?

[Hermite15]

I've had this issue once, just once as I was testing a Gmail account in Windows Live Mail, and Avast5 beta2 email scanner on. I saw two incoming messages appear very briefly in my inbox and just disappear. I could find them again in the web interface.

[alexyong07]

I usually use Windows mail in Windows Vista to check mail. I can't find the deleted mail (well, auto delete , i shall call it) even in Deleted items. The only things i can imagine this will happen is virus. But how come with latest Avast update, still can't solve the problem? I don't think is Window mail problem....     

[Hermite15]

I can tell you for sure that when it happened to me that wasn't a virus. The mail was nowhere to be found in the client interface.

[alexyong07]

Logos,
What is your suggestion to overcome this problem? Possible to uninstall windows mail and re-install? Can this solve problem?

[Hermite15]

Logos,
What is your suggestion to overcome this problem? Possible to uninstall windows mail and re-install? Can this solve problem?

you're using avast 4...that's weird as I would have thought that was a bug in the beta of Avast5 only...I don't use Windows Mail or Windows Live Mail very much. My solution is called "thunderbird"  ...but you may not like it; it's a matter of choice.