Author Topic: new user question  (Read 2037 times)

0 Members and 1 Guest are viewing this topic.

Offline woody123

  • Newbie
  • *
  • Posts: 4
new user question
« on: October 27, 2009, 08:05:04 PM »
Hi,
 Just started using Avast a few weeks ago and it seems to work ok but slows down start-up to a crawl.task manager shows that 4-6 instances of ashWebsvce run for about 10 minutes at start up.After this time only 1 ashWebsvce shows.2 or 3 asWUPdsvce also run .
  Also it seems that updates are being downloaded when I'm not connected to the internet if the info box which pops up is to be believed.Once this box has come up and I clear the information panel showing the version downlaoded etc.the computer runs at it,s normal speed.
 I disabled bootscan so that can't be the slow start-up problem.
 I started up at 18.36 and it was 18.52 before I got connected to my webservice.This didn't happen prior to installing Avast.
 Any suggestions would be appreciated ???

Offline Spiritsongs

  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1757
  • Ad-aware orientated Support forum(s)
Prior antiVIRUS program
« Reply #1 on: October 27, 2009, 08:32:03 PM »
 :)  Hi :

 Best to investigate your problem by asking about your Prior antiVIRUS
 program ( Name ) and exactly what you did to remove it from your computer ?
For the Best in what counts in Life :
www.tacf.org

Offline woody123

  • Newbie
  • *
  • Posts: 4
Re: new user question
« Reply #2 on: October 27, 2009, 09:53:39 PM »
Previous anti-virus was McAfee.Removed -start>control panel>add/remove programmes,everything seemed to go ok,no error messages etc.

Offline bobo1

  • Poster
  • *
  • Posts: 471
Re: new user question
« Reply #3 on: October 27, 2009, 10:00:21 PM »
Hi
You may need to run the McAfee removal program. As Add & Remove programs is not good enough to remove all remains of McAfee. And uninstall & re install avast!
IBM T41 INTEL CENTRINO 1.6GHZ  3. XP SP3. 1000 MB RAM. 80GB HARD DRIVE. AVAST 9. MALWAREBYTES FREE.
NEW TEST RIG FUJITSU (SCALEO) 2.8GHZ 3000MB RAM DVI HD OUT SVGA PENT 4 AVAST 9. GAMING RIG

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 84891
  • No support PMs thanks
Re: new user question
« Reply #4 on: October 27, 2009, 10:37:26 PM »
Previous anti-virus was McAfee.Removed -start>control panel>add/remove programmes,everything seemed to go ok,no error messages etc.

- You didn't say which McAfee version, so here are the various tools:
- McAfee has an uninstall tool that you could run to ensure any possible remnants are removed.
http://download.mcafee.com/products/licensed/cust_support_patches/VSCleanupTool.exe Or http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html
 
2007 version - http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
 
Also see - How do I uninstall SecurityCenter? http://ts.mcafeehelp.com/faq3.asp?docid=71525

I don't know how you disabled the boot scan that you re calling it, as the boot-time scan only runs if you say so after installation - after that you have to schedule the boot-time scan and then it is a one shot deal.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.3.2459 (build 21.3.6164.561) UI 1.0.609/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security