Author Topic: I need help  (Read 1854 times)

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jochu73

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I need help
« on: October 31, 2009, 09:18:26 PM »
Hello, I need to install and give permission for my antivirus program but prevents me.
It is a keylogger and I can not use.
There are way to give permission?
   
thanks

bobo1

  • Guest
Re: I need help
« Reply #1 on: October 31, 2009, 10:36:32 PM »
Hi
Download malware bytes setup file from the web. If you can use the internet. Save the EXE File to desktop & run the file & update. If you have Xp Or vista. Boot into safe mode. By hitting F8 & Run malware bytes and remove what it finds?

bobo1

  • Guest
Re: I need help
« Reply #2 on: October 31, 2009, 10:39:22 PM »
And then install avast. Keyloggers are dangerous!

Offline .: L' arc :.

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Re: I need help
« Reply #3 on: November 01, 2009, 07:08:04 AM »
Hello jochu73 and welcome to the forums,

 Before anything else, let us confirm if the software is a legit and safe one. Please consider sending the said software to VirusTotal. Don't forget to give us a link to the analysis results.

 We'll base our advise on the results we'll see. Thank you for your cooperation.
Windows 7 (64-bit) Home Premium SP1
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