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I need help
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Topic: I need help (Read 1854 times)
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jochu73
Guest
I need help
«
on:
October 31, 2009, 09:18:26 PM »
Hello, I need to install and give permission for my antivirus program but prevents me.
It is a keylogger and I can not use.
There are way to give permission?
thanks
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bobo1
Guest
Re: I need help
«
Reply #1 on:
October 31, 2009, 10:36:32 PM »
Hi
Download malware bytes setup file from the web. If you can use the internet. Save the EXE File to desktop & run the file & update. If you have Xp Or vista. Boot into safe mode. By hitting F8 & Run malware bytes and remove what it finds?
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bobo1
Guest
Re: I need help
«
Reply #2 on:
October 31, 2009, 10:39:22 PM »
And then install avast. Keyloggers are dangerous!
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.: L' arc :.
Avast Evangelist
Super Poster
Posts: 1780
Thinking with Portals
Re: I need help
«
Reply #3 on:
November 01, 2009, 07:08:04 AM »
Hello jochu73 and welcome to the forums,
Before anything else, let us confirm if the software is a legit and safe one. Please consider sending the said software to
VirusTotal
. Don't forget to give us a link to the analysis results.
We'll base our advise on the results we'll see. Thank you for your cooperation.
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Windows 7 (64-bit) Home Premium SP1
avast! 9 RC1
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Avast WEBforum
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Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
(Moderators:
hectic-mmv
,
LudekS
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chytil2
) »
I need help